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  3. I deleted the associations from the computer with the outdated changes and relinked without deleting the sync folder in the old computer and it seems to be working again with the proper updates. It was very scary for a moment as there was a moment when all changes and moved files seemed to have deleted themselves from both computers. All is good again, but it's a bit annoying as there has been issues in the past where both computers see the other computer and acknowledge their connection to each folder, but one of the 3 folders refuses to update.
  4. Great news! Long live Resilio Sync! :)
  5. Hi guys, First of all, thank you for your support. We are committed to making Sync the best and fastest way to move your files around. Recently we went thru some organizational changes and internal tools adjustments, and this affected the speed we respond to the forum posts and support tickets. We are working to resolve the situation as soon as possible. I hope the situation will normalize in a couple of weeks. Meanwhile, if you have some urgent issues feel free to e-mail me at kos
  6. As the title states. I have 2.3.7 running on both computers. with three folders being shared as three different syncs. Two are working fine. One does not want to sync between the two. I've made changes and moved files around on computer A, but it won't sync with computer B. How do I restore the sync function without losing all the changes and files that I've moved around duplicating themselves as if I started from a fresh restart?
  7. Last week
  8. Nothing on this part yet? Advanced folders are pretty unusable on linux like this. To me it feels like the linux version of resilio sync currently only is a "server version". I use it on my NAS and it works great there. The NAS syncs everything and is owner of the files. But on my laptop I want the advanced folder to sync only a few folders/items. And that currently sucks very hard.
  9. I've sent in two support requests over the past two months related to Sync not functioning on my Synology NAS's anymore. On one I treid a new install. It still won't open the web interface and allow me to reconnect the device to my devices. But anyway, there has been no reply whatsoever.
  10. SOLUTION: Can I Connect Two Pre-Populated Pre-Existing Folders? This explains how to change the folder on the destination device. However, why Sync chooses a random folder on its own is beyond me. Their should be an option for the sync to not begin until the user is asked to select a folder on the destination machine. And finding this information should not be so difficult!!
  11. UPDATE: Unable to get this working, I decided to delete the existing folder syncs and start over. Why is starting from scratch so hard?? As it stands, I have two computers with Documents folders that are 98% duplicates. How do I get Sync to sync these two folders without creating new folders and recreating the files? When I create a folder Standard Folder on either computer, it is immediately recreated on the other computer. But on the second computer, Resilio automatically sticks everything in C:\User\Resilio Sync\Documents. Why? In addition to that folder, I know have a second and identical Documents entry in File Explorer on Computer B. And why is there no way to change the folder easily?? I can find none. The user should be able to pick the folder on Computer A to be synced and the folder on Computer B that should be synced with it. That seems simple and obvious to me, but it obviously is not. Sorry if my frustration is spilling through, but this should not be that difficult. Thank you for any help you can provide.
  12. How do I get Sync to sync the correct folders? Here's the situation: Sync has run beautifully for a long time on two computers, A & B. Computer B recently had a BSOD problem and windows was reinstalled. After the Windows reinstallation, I successfully resinstalled Sync and transferred the Sync license key from Computer A to Computer B. Sync started immediately, but using the wrong folder on Computer B! It started copying everything from Computer A's correct Documents folder to Computer B's wrong location (C:\User\Resilio Sync\Documents). I'm not sure why it created the Resilio Sync directory, but I need Sync to sync documents to a different folder (the original Documents folder, which was on a different hard drive than Windows and is still intact). How do I get Sync to point to a different folder? Thanks.
  13. I have a very large folder syncing between two Macs: both Macs are running RS version 2.6.3 Both Macs ".sync/StreamsList" files include "" Nevertheless, they are trying to sync a large amount of files, as shown here: What should I do to fix (or even troubleshoot) this?
  14. Synch starts with all folders with paused synching and despite right-clicking and selecting Resume Synching, it is stuck on pause. no green checkmark to show things have synched or anything. all the other buttons in the menu work but the one that I need and is the whole point of the app doesnt. I can't sync anything with it stuck on pause. restarting both the app and my computer doesnt do anything.
  15. The forum literally got updated since this thread started. That said, I don't think they have a lot of manpower. Headcount is pretty small for a product that effectively competes with Dropbox, OneDrive, etc. and has far wider platform support. I think the reason I'm not too worried is my Pro license is lifetime free because I helped beta test during the app -> service transition back in the day. If I were a paying customer hell yeah I'd be mad at service tickets not being replied to. So I can certainly see where some of you are coming from.
  16. I mean, of course. As I said in my 2nd reply on this thread, it's super weird to call a project with a software release within the last calendar year dead without an official announcement. But some folks enjoy panicking 😛 🤷‍♂️
  17. So that's good news to a certain extent. But they don't seem to be responding to support tickets from Resilio Pro/Home customers which isn't cool.
  18. ... they have 31 employees listed on LinkedIn, including developers. I'm not sure what's going on, either, but if we assume whatever has resulted in the current situation started when forum mods stopped posting here months ago, then it's reasonable to assume all the developers should have been gone by now. They aren't. Well, I just noticed a "Quote selection" feature and the ability to move quotes on the forum that I haven't seen previously, so it looks like maintenance is still being done. The worst case scenario would be Pro and above licenses suddenly failing to validate, thereby crippling the product overnight (even if technically it's still functional.) Personally I'd have no choice but to move to SyncThing 🤮🤮🤮 at that point. I kinda doubt that happens without warning, though. If it actually is abandoned but the licenses keep working; then it'll just keep working until underlying OS changes prevent it from doing so. For example, if they don't update the app to support Scoped Storage (mandatory in Android R) then it'll definitely stop working on Android. In fact, if you use Android I'd call Scoped Storage the biggest threat to P2P workflows. Bigger than Resilio Sync going under.
  19. That's bad news. Since the services and relay servers are still working, what's the worst case scenario here?
  20. So it looks like we should assume that they laid off most, if not all, of their support staff. I wonder if they did the same with the programmers.
  21. So did I and received no reply. So, yes, Resilio Sync is dead. Or heavily restructuring
  22. I sent a short support inquiry, just asking "are you still answering this support request email?" about a week ago. (I may even have written "is resilio dead?") I suggest you do the same to confirm the obvious.
  23. Earlier
  24. Hello Folks, Is there a way to disable debug logging in resiliosync via config?
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