Thanks guys - loads to try! I'm not at home at the moment, but I am elsewhere with a VM router. I've tested it via the Super Hub and am currently testing it in Modem mode directly connected to my laptop to see if that kills it. If there are no issues then I am going to test a direct connection from my home address when I get back and see if it falls over there. I think its an issue with the line, but I want to test everything and get back to them with some results. The limiting thing seems like something to try - will do this too! GDP