Thank you for taking the time to help me. I feel like an idiot, I had seen the steps to collect the debug files but I could find any syncapp icon. What I see when I click on the btsync.exe file in my download folder the BitTorrent Sync 1.2.82 box with the 5 tabs across the top (folders, devices, transfers, history and preferences) and the add or remove sync folder at the bottom. It doesn't install a program per se. Where do I enable debugging from what I'm looking at. I don't see that as an option. Thank you again for trying to help.