I'm a newbie. I live in Venice and I use BT Sync on my macs.
I have a problem when I use word and excel and sync is ON.
When I save the file (for example a word file) and close it and the reopen, it didn't have the last changes.
I explain.
I have 2 macs. The laptop (Mountain Lion) is the master, iMac (Mavericks) is the slave (folders and file read only - Laptop --> iMac).
I work only on my laptop.
The problem happened 3 times for different file and only with BTsync syncing.
I'm working on a word file, sync ON, and I save it several time (autosave every 5 min + file backup on the same folder). At 9:40 I saved for the last time the file and saved as PDF. I close it and a went to the folder to open the pdf: it disappeared!
I noticed that the word file was saved, for the last time, at 8:56 but I saved it at 9:40.
I noticed that the file saved at 8:56 is the same in the iMac folder.
I have lost all the changes done and I need to make all the changes from the original file.
I Lose Changes On Files (Word, Excel) When Btsync Is Syncing
in Sync Troubleshooting
Posted
Hallo to all the community.
I'm a newbie. I live in Venice and I use BT Sync on my macs.
I have a problem when I use word and excel and sync is ON.
When I save the file (for example a word file) and close it and the reopen, it didn't have the last changes.
I explain.
I have 2 macs. The laptop (Mountain Lion) is the master, iMac (Mavericks) is the slave (folders and file read only - Laptop --> iMac).
I work only on my laptop.
The problem happened 3 times for different file and only with BTsync syncing.
I'm working on a word file, sync ON, and I save it several time (autosave every 5 min + file backup on the same folder). At 9:40 I saved for the last time the file and saved as PDF. I close it and a went to the folder to open the pdf: it disappeared!
I noticed that the word file was saved, for the last time, at 8:56 but I saved it at 9:40.
I noticed that the file saved at 8:56 is the same in the iMac folder.
I have lost all the changes done and I need to make all the changes from the original file.
I don't understand why.
I'm using 1.2.82 version for OSx.
Thanks.
Roberto