pinitrius

I regret to tell you that after many updates to Sync Application the problem still persists with Sync finding far less files to index than there actualy are (Only 8 out of 48000!!!). I was and still am looking forward to using Sync and I think its basic ideas is brilliant but, at least in my case, it still cannot be trusted with precious data. I hope ver 2.0, getting out of beta, will bring the much needed fixes.

Following the loss of my files, which I managed to restore from other backups, I tried to add my Documents folder again BTSync but indexing finds only 8 files out of 44137! Also for my Music folder indexing counts about 400 files less than there actually are... Something goes clearly wrong... I have sent an email to BTSync's Support (request #7286) with log file attached and I am waiting for an answer. BTSync is a marvelous idea and I can forgive it a bug or two but this kind of unreliability cant be tolerated with when it comes to precious files. I have lost trust and it will take some time and reassurance to use it again. I mean, I know it is still in Beta but these bugs are so fundamental to its use that render the app useless.

Just had a thought trying to explain what happened. I have BTSync app on my Nexus 7 2013 tablet. I also use Clean Master app to remove unwanted files from the tablet. Could running Clean Master have anything to do with what happened? Is there any way the deletion of my files on my two Desktops was triggered by my tablet after Clean Master tried to remove unwanted files and clear caches? I am not even sure if I used Clean Master before the event but could that be what happened?

A "clear cache" button would be nice anyway...

I sync two Windows computers in different cities via internet as well using the BTSync app on both my Android Nexus 7 2013 tablet and my iPhone 4S. No network drives or removable drives are involved. All synced folders are on permanent internal hard drives. Could this be due to buggy Android or iPhone apps? I still try to no result to explain what happened...

ver 1.2.82

Before a few minutes I noticed BTSync icon indicated that Syncing was in progress. I thought it was weird since I made no changes in my synced folders so I went to check what it was doing... I found it was deleting and had already deleted most of my synced files, all precious photos, from both my synced computers without any intervention from me! Actually it had deleted most of the files from 3 independent folders that I sync between my two computers. I managed to find the files in .SyncArchive and I also keep other backups so no real damage happened but the experience was very disturbing in referance to BTSync reliability... It is really a nice thought behind the app and I support it but I need to be able to trust it. My experience so far was a good one but today's episode makes me think twice about trusting BTsync with such important files from now on. I am not able to provide you with a valid log file because in my panic I exitted BTSync and when I started it again it had overwritten the log file. The only abnormality was the my second computer, which is in another city, remained without internet connection for a few hours due to provider breakdown but that happened many hours before the event of deleted files. I really want this app to work and I hope you can fix the glitches. That was a huge one.