hungarianhc

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Posts posted by hungarianhc

  5. Resilio Sync with iOS 11 Files App / FileProvider API

    in Sync General Discussion

    Posted

    2 hours ago, Helen said:

    The team's aware of Files app and integration with it.  It'll be added to backlog when possible. 

    Thanks for the response, Helen. I know you're all busy working on Resilio, but I feel like right now the current user community could benefit from some transparency. For example, while you may feel that your response is sufficient, many of us are wondering 1) what could be a higher priority right now and 2) why it took someone from support 4 months after my initial post to just to confirm that the team is aware of said feature. 

    Please consider being a bit more transparent, as it will instill confidence in the users, and it may prevent people from switching to other providers.

  12. Resilio Sync 2.4 RC1

    in Sync General Discussion

    Posted

    I'm a Pro user, and I've had some issues in the past where an upgrade didn't work and also where I inadvertently entered the wrong license name, so I have like two license files in my sync settings. Would it be a sound strategy at this point to just kill all my sync settings, start from scratch, and start on 2.4?

  13. Latest Desktop build 2.3.5

    in Sync General Discussion

    Posted

    On March 20, 2016 at 2:22 PM, abramq said:

    Could it be true? Version not 1 beta, this is 2.3.5 and such issues are possible? I am going to buy BT Sync for my company, but reading it I am not sure it is a serious product...

    Yes it's true. This product has been a damn disaster for me. Pre 2.0, it was fine. Then 2.0 came, and they forced "identities" rather than just folder keys. I paid for the upgrade, wanting to support the company, but now somehow I have two different identities. Also when I upgraded my FreeBSD FreeNAS instance to 2.3.X, yep it totally forgot the identity and shared folders so I had to re-configure BTSync from the start. Now one of my folders has an extra layer of nesting in there that I don't feel like cleaning up, for fear that I'll somehow create a 3rd identity. I.E. On my Mac, my files are Sync-Folders->Misc->{Files}. On my NAS, they're Sync-Folders->Misc->Misc->{Files}.

    The best part about the old btsync was the simplicity of the folder keys. Yes. I know these are still supported, but these are the old way, and it's not the direction the company is moving. This identity system is garbage.

  14. Most Elegant Way To Start Pro License Syncing On A New Machine?

    in Sync General Discussion

    Posted

    16 minutes ago, knlsdfg said:

    What bothers me is that BTSync has removed features over time in a way that breaks it completely for early adopters with the only solution being to buy Pro.

    I don't think that's a good upsell strategy.

    To be clear, I started with BT Sync before 2.x, used 2.0, one of my machines died and I had to reinstall the OS, go to download the latest BT Sync, I can't link my identities anymore. What more, given that I accidentally linked two identities to a folder, I have to UPGRADE to Pro in order to remove one of the identities. This is like a series of one way doors.

    And to top it off, a recently updated machine was converted to BTSync Windows Service thinking that would be a better to do things. Nope. I have to restart the service manually every time this machine reboots defeating the purpose of using a service in the first place. 

    Worst of all, I have now LOST data. Files were removed unexpectedly as well as some error message saying "index(): Function check: index". Googling brought up zero results.

    For a file sync app, losing data is a cardinal sin. I moved from Dropbox to BT Sync because I wanted to get away from having a copy in the cloud. 

    Please fix this. This is so frustrating and I am finding it extremely hard to trust BT Sync because it does not "just work".

     

     

     

     

    What you're saying is correct, but let's put the upsell strategy aside. The migration, even for someone paying for BTSync, was NASTY. It still is. I just upgraded a 2.2 FreeNAS box to 2.3.1 the exact same way I always do, and this time it forgot the identity, and I couldn't remove it from my other devices, so now I have an extra device that doesn't exist (the old NAS unit), and the new one is called something else. It was SO much cleaner to just have keys for folders, rather than wrapping things up with an account or identity. 

  16. Most Elegant Way To Start Pro License Syncing On A New Machine?

    in Sync General Discussion

    Posted

    Maybe I'm just missing something obvious... I just got a new computer, and I'd like it to start sync'ing all of my folders. I opened it up, and if I click "add folder" I can either choose a standard folder or I get a prompt to upgrade. When I click "My Devices" again there is just a prompt to upgrade to pro, which I have.

     

    It appears that the only way to tell this new computer that I have a pro license is to search my e-mail for the key and download it, right? 

     

    Okay so then I went and downloaded my license, I figured that it would use that key to propagate the folders... Nope. No folders. Hmmm okay...

     

    So now I click Devices again and "Link Device." Then it shows me the QR code, and it says that if I scan w/ the Sync app, I can link my devices. Okay... I open up my sync app, and I scan the QR code. Now my mobile app says that it will be linked to "My New Device" and receive all the folders. That's not really what I want. I want my existing folders on the new computer. Immediately. This was very easy to do w/ the old system where nothing was tied to an account and everything was just a unique folder.

     

    The on the new device, I went to add a device manually, but based on the language, it looks like this is actually something I should do on the existing device first. Okay. Onto the existing machine... got the code, typed it into the new machine, boom! Folders added!

     

    So... The good news is that this all works. The bad news is that I don't think it's that intuitive. Unless I'm a moron... but it seems like when you first start up sync on a new machine, maybe it should ask about this? Anyhow, just some feedback! I feel like a lot of great work has been gone into smoothing things out for existing users, but adding a new device to an existing pro account isn't that intuitive!

  22. Newest Ios 2.1.0 Release: Bug

    in Sync Troubleshooting

    Posted

    Okay so I was able to open the file by using "open in" from the Bittorrent Sync app. That's good... Then it opens. That's also good! I made a couple changes in the file, and I saved it.

     

    Then Numbers says updating: https://goo.gl/photos/tk2s4KWjedgvJZXn9

     

    Then it's done updating: https://goo.gl/photos/xeqpGGH9fDg23xJD6

     

    Note that the text stays green after updating. Is this to indicate that it's a file hosted elsewhere? 

     

    Then I opened the file on my Mac. It was not updated  :( .

     

    Then I decided to open the Bittorrent Sync app on my iPhone to see if it's updated there... I clicked the file once just to see if the changes were saved locally. Nope... They weren't...

     

    Hmmm... so what happened? What do I need to do to get round-trip editing working? Is this a bug or some type of user error?

  23. Newest Ios 2.1.0 Release: Bug

    in Sync Troubleshooting

    Posted

    @RomanZ,

     

    I apologize for the delay in response. I'm trying to use Numbers on iOS to open our family budget file. Here is my workflow...

     

    1) I open up Sync to make sure there are peers and my folders are in there: https://goo.gl/photos/s5tgBaj3q3i2y48j7

     

    2) I open Numbers: https://goo.gl/photos/yHVjLsFYMeXcVLeSA

     

    3) I click the "plus" in the top left to add something from Sync: https://goo.gl/photos/zJm1YDGDWUPFc36R6

     

    4) I browse to the folder where I expect to see the file. It's not there: https://goo.gl/photos/t5JcABk6GxpL7CEi9

     

    5) I open up sync. It's there: https://goo.gl/photos/23ptQjiZmiDiFqD9A

     

    6) Then I think... "Hmmm.. do I have to download it first so the file is local? I thought the whole point of this was to be able to grab it from the "cloud" i.e. my collection of servers. I try it anyways. I click to sync it: https://goo.gl/photos/vLDHQu5korDtWQZR9

     

    7) I go through the same workflow again... Now the file is there! https://goo.gl/photos/iV9jpmzG9yEAakFc8

     

    8) I click the file, but nothing opens, and I'm kicked back to the default Numbers screen.

     

    Let me know if you have more questions!

  24. Newest Ios 2.1.0 Release: Bug

    in Sync Troubleshooting

    Posted

    Hi There,

     

    First of all, THANK YOU for releasing iCloud Drive support in the newest version of Sync. However, I don't think it's working 100%. I have a shared folder on my mobile device. I don't want everything sync'd - way too much data... 

     

    If I browse in the sync app to the sub-folder where my file is, it's there. woot.

     

    If I want to open it, and I navigate via the document picker in-app from another app, it doesn't show the document there. Anyone else seeing this?