sfmcnally

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Posts posted by sfmcnally

  1. 1.4.103 seems stable to me on a variety of peers, but you may have to resync everything when you move from 1.3 to 1.4, as the upgrade process is far from smooth. That was my experience anyway.

    So folks, I have a very stable release of 1.3, one of the last ones.  Should I upgrade to 1.4.103 for all my devices (Windows, FreeBSD, Andriod, iPoD) or should I wait?  Maybe a newer version of 1.4 is around the corner and will be even more stable?

     

    Just curious.

  2. Sure it is, just uninstall, but remember to ditch the settings, too. You'll have to set up your folder(s) in 1.3, but so long as you have the keys, it's not much work.

     

    And, you'll get a version that actually works for you.

    That is hardly a workable solution going forward. Add to that the fact that on NAS packages, there is often no easy way to downgrade and you have a really nice mess on your hands. Obviously I could have stuck with 1.3 forever, but that's the same as saying "I give up on future btsync development." I didn't want to do that.

     

    On another note, I'm happy to report that after re-transmitting all my data from my RW nodes to empty folders on my encrypted RO nodes, everything seems to be humming along nicely in 1.4.103. So, it would appear that btsync is once again a working solution for distributed backup on untrusted nodes. Sadly, I don't think that data from version 1.3 is ever going to sucessfully sync with a 1.4 node, but that's just my opinion from the many trials I did to attempt to avoid resending hundreds of gigs of data. Thanks to the devs for the excellent software and please pay more attention to testing upgrades and downgrades in the future.

  3. So, this version seems to work fine, but there is one huge caveat. I suspect strongly that you can't upgrade an encrypted node from 1.3 to 1.4. I had several and none of them would sync with any version of 1.4 until I finally just used an empty folder and that finally worked. Be aware of that when you upgrade. I suspect most if not all encrypted nodes won't work without a full resync/retransmit.


    Note that all my nodes are now working, but I hope that in the future, forward and backward compatibility will be a high priority.

  4. RomanZ meant remove the folders from Sync (Folder Preferences - > Disconnect), and then re-add the folders back. No need to delete any data, or indeed uninstall/reinstall Sync itself.

    Well that easy method certainly didn't work at all. I'm now trying to sync an encrypted node in new empty folder. I'll let you know how that goes in a few days since it has to transfer ~50 gb of data. Even if the nodes are working again after starting over, I suspect that data that was encrypted and stored on an encrypted node with 1.3.xxx is not usuable after upgrading all the machines to 1.4.xx.

  5. when you say re-add, do you mean that I need to delete the encrypted data and start over or just remove the folders, uninstall btsync with remove settings checked, reinstall and readd the folder. I did the latter, but I did not delete the actual encrypted data, because it was a very large folder. I did delete the .sync folder during the reinstall.

    -Sean

     

    @sfmcnally

    There was a big number of changes and optimizations on the core, so it can't be tracked easily. The 1.4.99 build contains a couple of fixes that should fix your situation. Did you re-add the folders and it is still not working?

     

    If yes - we'll need your debug logs to understand what is not working in your environment.

  6. After several days of tinkering and hoping, I can confirm that encrypted nodes do not sync. It syncs part of a 50gb folder and never finishes. This release seems no better than the last in terms of encrypted node sync engine bugs. It still frequently says no peers when the peers column lists 2 of 2. Encrypted nodes don't sync. I will say that my one read-only (not encrypted) node does seem to work ok. It doesn't always sync, but it usually will after a few hours of being out of sync. What was introduced since 1.3.109 that made the engine so buggy? Wasn't 1.4 mostly a UI update? Still a frustrated user here.

  7. I deleted all the .sync folders and removed and readded the key to each computer with the encrypted node and now it appears that it's churning through the data again and slowly syncing. I'm trying not to have to resync the 100gb folder over the internet unless absolutely necessarry. Will update when and if the sync on the encrypted folder finishes. The read only node still appears to be in sync.

  8. The issues with Encrypted nodes should have been addressed by this update - can you check that you've update all your nodes to 1.4.99?

    I have definitely updated all nodes to 1.4.99. So far I haven't removed the folders and re-added them. That's my next step. I'll report back as to how that goes.

     

    @ICE Any advice? Should I also delete the .sync folders before I re-add the keys or just remove the folder from sync and then add it back? I've already done this process in 1.4.93, and it didn't work. Folders never synced. Does anyone know if there is there any issue syncing between 32bit and 64bit nodes?

  9. I can also report that I have no luck syncing any types of folders. RW, RO, and encrypted folders all fail to sync. Sizes are wrong. Sync freezes and crashes, can't downgrade, the list goes on and on. I want to believe that this software has potential, but all evidence points to a poorly structured testing system and code that is a mess of bugs. Please take these complaints seriously. You guys had a very enthusiastic user base and we are quickly losing interest in troubleshooting. I have to assume most people just uninstall 1.4 and move on with their lives. I have been using this software for years, so I haven't jumped ship quite yet, but I don't know how much more time I can dedicate to troubleshooting and tinkering if the sync engine's reliability doesn't improve soon. 

  10. Encrypted nodes don't sync with this version in Windows 7. Read only nodes sync intermittently with this version in windows 7. RW nodes sync once and then report as synced whether or not this is true. RW nodes report "locked" files even if there are no files open on either machine. All types of nodes report the wrong size depending on the weather and the cycle of the moon. "Sync status" reports no peers when "peers" reports 2 of 2. I could go on...

  11. Yes, you can still share and use keys (formally secrets) in 1.4

    Go to Options (cog icon) -> Advanced -> Show "Copy Key":

    Show_Copy_Key.png

     

    On each folder's Preferences menu, there will then be "Copy Read Only Key" and "Copy Read & Write Key":

    Copy_Keys.png

     

    ...and these respective keys can be viewed by opening that folder's preferences dialog:

    View_Key1.png

    To add a new folder to Sync using a Key, click Options (the cog icon) and select "Enter a Key":

    Enter_AKey.png

    While this is a ridiculous process for what used to be one step, that is not the material issue. If the sync engine worked at all and the UI was confusing, people would complain for about 10 minutes until they figured it out and then you'd never hear from them again. The issue is that Bittorrent released a broken version of the sync engine. It just doesn't work since 1.4. Layered on top of the broken software was a new UI whose merits can be debated, but I think you guys are trying to change too much at  once. Here's what confuses me: What was added to the sync engine that wasn't in 1.3? Near as I can tell, there are no new features in 1.4, so why would the sync engine suddenly be so broken? Tinker with the UI all you want, but the engine has to be rock solid. This is software that people use for important things. I know that it's "Beta" now, but the beta was stable for years and so people started using it for important data. Now it's not the least bit stable. I'm currently a profoundly disappointed user. Open source this free software and let the community help squish some of the bugs in the sync engine.

  12.  

    I stopped using Sync with the release of 1.4.

     

    I used Sync for over a year to sync everything from my phone to 50GB of remote server files. I was dumbfounded by the simplicity of the setup. I was ready to hand someone money. I became a preacher for the product. The release of 1.4 has forced me to stop using it due to reliability problems and constant frustration and confusion with the UI. I’m not a very critical person at all, but the UI is really bad. I have hope, however. I’ll keep checking back.

     

    IMHO, this is what needs to come back:

    • Bullet proof sync
    • Indexing that doesn’t take weeks on a 32GB RAM/8 core/SSD computer.
    • A spot to enter the key during initial folder connection on the other computers.
    • During initial folder connection, use the folder I selected. Don’t create a folder for me inside that folder just because it wasn’t empty.
    • Don’t make your users search for invisible folder share and settings buttons. If using a touch screen, they would never find them. At least let them right click. Sharing is the whole freaking point of the software, why would one hide the button to do that?

     

    I agree with all of this. If syncthing (pulse) or something open source implemented untrusted encrypted nodes, I would gladly switch. I talked my family and friends into using btsync for distributed backups and now I feel like an idiot for leading them down the path of 1.4. Please don't treat your user base this way or you will lose it.