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rimanek's Achievements

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  1. On a new Synology disk station, the Resilio Sync package seems to have created a directory called "Resilio Sync", which however is invisible to me (the admin). This means i cannot see what's inside, and most importantly, i cannot back it up! How can i get privileges to this directory?
  2. Hello, i just upgraded to the new ipad pro and it’s clear the resilio sync ios app doesn’t support the new screen size properly. When will it pls be updated?
  3. So any insight from the sync support team on whether this build (2.6.0) is the best one for a fresh install (vs the old 2.5.13 build)?
  4. Thanks. I thought this was exactly the place for the support team to chime in! :-D
  5. I am a long-time paying user to sync between my windows laptop and ios devices, this weekend I will migrate to a new computer, and will do a fresh resilio sync install & resync between my computer and ios devices. Is the 2.6.0 version sufficiently stable, ie the best version to use now for a fresh install or should I go with 2.5 still?
  6. It’s all sort of files... I do use MS office apps. See attached screenshot of one regular / normal file and the rest being these ghost files that don’t exist on the computer.
  7. I have resilio syncing files between my W10 comp and iOS devices with selective sync disabled (so i have everything offline synced). I now have a ton of "grayed out" files, many of them historical temp files (starting with "~"), showing on my ios devices as "downloading". They do not exist on the W10 directory, i checked even hidden files. How to clean this up / prevent this from happening in the future?
  8. When i do “check upgrade”, my resilio sync (win10) running at 2.5.8 show it can upgrade to 2.5.9. What is this about? I can’t find any mention of 2.5.9 anywhere. The change log notes show the same as were for the upgrade from .7 to .8.
  9. I am a long-time BTS user (the one-time-fee paid version) on Win10 / iOS. I have noticed that my Win10 machine quite often crashes with high 40-50% CPU usage from BTS despite having nothing to sync - when this happens, it won't open with righ-click and i have to terminate the process. This seems to happen when I connect my laptop to the internet via CELLULAR (I have not noticed this on wifi, but maybe that's just because on wifi it's connected to power so i don't notice the battery drain). What could it be / what could i do to help diagnose the problem (which logs / where to send)?
  10. I have Resilio Sync app on iPad, with app protection by passcode/TouchID enabled. I usually use iPad in landscape (horizontal) mode with the keyboard accessory and experience two issues: 1) Minor issue: upon starting the RS app, the passcode keypad shows up at 90 degree angle, as if ipad was in portrait mode 2) More major issue: after unblocking the app with touchid, the app jumps correctly into landscape mode for about 1 second, only to then jump into portrait mode and remain there, rendering it hardly usable (text is rotated 90 degrees). The only way to fix it is to take the ipad, turn it 90 degrees to portrait mode and then right back to landscape mode, at which point the app fixes itself to landscape mode. Is there a way for me to fix it on my end? If not, could you pls try to fix this bug in the app?
  11. Hi, how are you doing on fixing this / when can we expect a fix? There have been several versions of the iOS app since our discussion, and the problem with incorrect size is still present even in yesterday's version.
  12. Guys, are there any plans to enable background syncing ("background refresh") for iOS apps? It's so great to have my hard drive on my ios devices but not great to have to open sync regularly to make sure it's up to date..
  13. Here is a snapshot of app instance with around 15 GB (!).
  14. Hello. I have never been able to see the BTS app sync size (including data store!) in the settings / usage menu of the iPhone or ipad. That issue remains now with the resilio app. How can I see the data+app size in the ios settings menu?
  15. Thanks, Helen. Let me phrase differently: can i remove original BTS install right after the "migration" / resyncing starts on Resilio on the device?