ravisorg

Ok, I've found the issue for one of the problems - the random images not backing up. It's the same "conflicting filename" bug (#8085) I reported back in February. Basically I've taken enough photos (again) that the numbers have cycled around, and BT Sync will only backup each filename once. For example on my phone at the moment: IMG_8710.JPG was taken in Aug 2013 IMG_8712.JPG was taken in Aug 2013 IMG_8713.JPG was taken in Aug 2013 I also have newer photos that have the same filenames: IMG_8710.JPG was taken in Aug 2014 IMG_8711.JPG was taken in Aug 2014 IMG_8712.JPG was taken in Aug 2014 IMG_8713.JPG was taken in Aug 2014 BT Sync sees those as the same filenames and won't back them up. So on my desktop I have: IMG_8710.JPG was taken in Aug 2013 IMG_8711.JPG was taken in Aug 2014 IMG_8712.JPG was taken in Aug 2013IMG_8713.JPG was taken in Aug 2013 ...and the other 3 files from Aug 2014 refuse to backup. The fix for this is to delete all the old images (in my case, from Aug 2013) from my phone, clear out the sync folder on my desktop, and re-run sync. Long term BT Sync needs a way to handle different files with the same name, at least for iOS backups, because this probably happens a lot and people aren't noticing it (and thus losing images). So that's one mystery solved. We still don't know why backups sometimes suddenly become very very slow though.

Yes, auto backup is what I'm referring to in this thread. I've never used the manual sync method (to transfer individual files) on my iPhone.

You mean the edits won't sync, but the original image does? Yes I've seen that happen, where I sync, then crop, then sync again but the cropped image does not show up on the desktop (the original image remains). BT Sync backs up each image once I believe. That's fine, but that wasn't what I was seeing. There were new photos taken with the camera app that hadn't been touched that were not syncing.

Because I was experiencing the same issue let me answer some of those: 1) Yes, files show up on the desktop. Very slowly. 2) No cloud icons, just the two arrows that (I assume) denote a direct connection In my case sync used to work fine. I'd get around 2MB/sec transfer rate normally. Then one day it just dropped to ~1KB. No apparent reason, nothing changed that I know of. Also in my case both the phone and the desktop are on the same local network. Things I tried: - Restarting BT Sync - Killing BT Sync on the phone and restarting it- Rebooting phone- Removing the folder from BT Sync desktop, and creating a new one (new folder, same secret)- Rebooting desktop What finally worked: - Deleting BT Sync from my phone and re-installing it This ended up creating a new secret as well. I'm wondering if I had just created a new secret instead of re-installing if that would have fixed it. If it happens again I'll try that, or perhaps someone else this is happening to wants to try it. Quick add-on to that. Before I noticed that the bandwidth had dropped dramatically, I noticed it wasn't syncing some files. Normally it's very reliable (let it backup, everything appears on my desktop). This time everything appeared except for a few images which refused to appear on my desktop no matter how many times the backup claimed it was complete. Might be completely unrelated, or maybe not.