MichaelIhns

I am already exchanging a few emails with support. Has anyone else experienced similar issues? I would be surprised if it were only me. I haven't connected an Android phone yet but I have been meaning to give it a try.

We've been having similar issues. I've been using Sync for a long time, and never any serious issues with 1.3. Every now and then a file might get deleted or something, but we were always able to retrieve it from the archive. After upgrading to 1.4, we started having issues where Sync was locking files and preventing apps from saving files. Then after upgrading to the latest version, 1.4.103, we now have issues with Sync deleting the contents of a file and just leaving a 0 kb file behind. There is no deleted file in the archive or anything. So we end up losing the file (and sometimes hours of work) completely. We also often have folders say they are "out of sync" and take a long time to sync one file (usually right before it deletes the file's contents). I emailed support with copies of our logs so hopefully you can debug this issue. As for the UI, I don't really care what it looks like. I just care that it safely and reliably syncs my files without losing any of our data. I think we will try downgrading to 1.3, since that used to work fine for us. If the db's aren't compatible, should we delete the .sync folder so it can start from scratch?

Gotcha. I just tested it, and thus far the issue seems to be resolved. Sweet!

Thanks, I'll try that new version. The app doesn't detect that there is an update available.

To my amazement I can't seem to find any record of anyone else having these issues, so I decided to post here. With Sync 1.4.93 (latest version) it seems to be locking a lot of files, preventing me from saving changes. This didn't seem to happen in previous versions. The issue occurs with Adobe CS5 files, Autodesk Inventor Files and most other file types I use on a daily basis. It doesn't seem to occur with simple files such as text files, Office documents, etc. When I create a new file, the first time I save it, it saves just fine. But the second time I try to save it, or if I edit an existing file, I get an error message. For example, in Adobe Illustrator, I get: "Cannot save to this filename. Please save the document with a different name or in a different folder." Then Illustrator creates some kind of temporary copy of the file with a random name and no file extension. Now if I go to "Save As" and select the same file, then select yes to overwrite the file, it will save just fine. A very similar issue occurs with Autodesk Inventor and AutoCAD. It seems that once a file has changed, Sync is applying some sort of lock to the file, preventing it from being saved by the application directly. Is anyone else having this issue? Is there a solution available? Currently I just have to shut down Sync whenever I'm working because the applications are constantly throwing errors. I appreciate any input. Thanks, Michael