harrisc

Can anyone assist? Thanks

I use Resilio Sync on my Android phone to backup images from camera, SMS and WhatsApp. On my wife's iPhone I also use Resilio Sync to backup the camera images. How do I use Resilio Sync to backup iMessage images?

Support assisted me with my problem. They gave 2 suggestions. 1. Make sure that IE is enabled in Windows features. https://learn.microsoft.com/en-us/troubleshoot/developer/browsers/installation/disable-internet-explorer-windows 2. Try disabling GPU rendering. In Registry editor delete SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_GPU_RENDERING\Resilio Sync.exe keys both from HKEY_CURRENT_USER. Reboot PC. I foundI E was already enabled When I deleted SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_GPU_RENDERING\Resilio Sync.exe from HKEY_CURRENT_USER the GUI was visible. Everything is now working.

I am using Resilio Sync Pro on a Windows 10 PC in part to backup files to a Windows 10 PC in another location on my property. It has worked well in the past. I just upgraded the remote PC to a more powerful one. Everything was working. Now When I open the GUI interface and it is blank. The program still syncs (l checked with test files) but I cannot access the interface. What do I have to do to see the interface? Thanks

I am using Resilio Sync successfully to sync many files. I am looking at the disk space used by the program itself. The program and associated data are stored in C:\Users\hxxxx\AppData\Roaming\Resilio Sync. It has a total capacity of 23 GB. There is a database 3CD840C6AF7728B53B3948xxxxxxx.1558367.db which is 10.4GB and many other .db files. There is also a folder sync-v2.7.2-1xxxxxxxx.backup which is 11GB.. There are many other files. Is there anyway to reduce the disk space for the program and associated data? Chris

I am running Sync 2.72 on windows 10 PC. I have several clients used as a backup; in read only mode; overwrite & archive. Some of the clients are Android. Everything seems to work, but on the Android devices I occasionally get a message "Can't download file" and the program sits at 99% complete. I cannot find what file is the problem. How do I do this?

Server support was cut off in version 2.7 for Pro users. See the forum topic "For existing Pro users impacted by the recent change to Windows Server support, we will upgrade you to a version of Sync Business that supports Windows Server for free.

I am trying to sync my apps and I get message that I cannot as there is no certificate or it has expired. I get similar messages on my Windows 10 PC and an Android machine. What's wrong? Chris

I have had this problem. I did stop and restart Sync and all works. No idea what causes the problem. BTW Samsung S7 Chris

What's Clippers?

Support found a problem with version 2.6.1 and found that Sync can't move old version of the file to Archive, when the folder is located on the SD card. When the file is updated on one of the peers, other peers move local copy of file to Archive which is located in .sync sub-folder of the folder you sync. Version 2.6.2 , which was given to me pre release fixed the problem. Hopefully power consumption on the Android also goes down to earlier usage Chris

I am still having these 2 problems on my Android devices. Does anyone have any ideas? Chris

Has anyone solutions to these 2 issues? Chris

I have files on a Windows 10 PC which I sync to a variety of devices; Windows 10 PC on same network, Windows 10 PC over the internet and 3 Android devices. The WIndows 10 PC all sync correctly. I have 2 problems with the Android devices. All are running version 2.61. Preferences for each folder on all Android devices is set for Use archive and Overwrite changed files. 1.First problem. On the Android device some synced folders are showing they they are downloading and stay that way; the devices never fully sync. I cannot easily see which files are problem without going through every and each folder to see which files are not fully synced. The Sync program on the Windows 10 PC says all files are synced with the Android devices. How can I easily see which files are not syncing on the Android devices? 2. Second problem. I have found some files which are not fully updating. The app on the Android shows they are downloading but nothing happens. It seems the files that I can find have been edited by its associated program; example text editor, Libre Writer etc. If I delete the old copy on the Android device, the new version is instantly synced. How do I make Sync update edited files? Any assistance appreciated. Chris

The new version was automatically installed and all is working now. Regards Chris

When the app crashed I hit the feedback button. I just had a thought. Does the feedback go to Resilio or Android developers? If the later, I apologise for not sending information to Resilio

When the app crashed I sent the logs with comments on 2 occasions for 2 separate versions Chris

I managed to send feedback with logs, once for each version. I have not had a response yet Chris

Just installed the next version. App starts for a few seconds then crashes Could not send feedback

I just upgraded my Samsung s7 to 2.6 and now on startup it crashes everytime. I have never had it crash before. Any suggestions?

There were issues with particular files not syncing and causing higher power usage. Removing the files fixed that problem. Power usage was still more than I wanted. Now I have a macro that only starts Sync when charging and when charge state is over 96%. This works for me Chris

Hi I transferred all the files and ver 2.4 seems to be working. Thanks Chris

@harrisc Can you please give any details? What platform is it - Linux, Mac, Windows? What do you mean - recognized your old version? - is that you saw a message saying "There is old BitTorrent Sync"? Check your old storage to see if the settings are still there. This was on a Windows 10 machine. There was a message like "There is old BitTorrent Sync" or similar. There is still data in C:\Users\chris\AppData\Roaming\BitTorrent Sync What is the best way to import the old data? Chris

I just installed vers 2.4. It recognised my old version but nothing transferred over. I cannot find a file/folder anything like sync-v2.3.7-1471003319.backup except sync-v1-159868264.backup from 2015. Do I have to add everything again? Chris

I sent an email, with the logs. I notice that when starting the program it reports 55.8gb 36.5 synced, 16812 files 1323 synced. I left the phone on charge and all became synced. I had turned it off and next time the sync status was similar; many files not synced but only 1 file added Chris