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About eldrin

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  1. I think the Resilio team forgot that there are countries outside of the United States, and that most other countries don't use the date format used by the US. When I hover over the tray icon, I see a message giving the 'Last synced' date. But it's in US date format. The application should take into account the system locale, and then use the appropriate date format.
  2. This is still happening, several days later. At first I suspected it's because Resilio had no staff in the office over the Christmas period to look into their infrastructure problems to figure out why their trackers can't be reached. But now we're well into January and the problem persists. So that can't be it. I wonder how one can trust using a service where many days can go by without the company fixing its servers. Haven't heard a peep from anybody at Resilio about what's going on either. No information, no updates, no acknowledgement of the problem. At this stage there's simply n
  3. Then when I quit Resilio Sync and relaunched it, it popped up the dialog asking me about connecting to the identity again. This time the choices I'd previously made were pre-populated (i.e. 'Disconnected' and 'T:\Resilio Sync') so all I had to do was hit 'Continue'. It's a mystery why this dialog popped up again. And so, in the end, I had to provide the same information 4 times on this second computer.
  4. When you go into My Devices and have a look at the information for one of your other devices, you see the IP address and MAC address. However, that MAC address is not necessarily (and probably not) associated with the same interface that the IP address is for. For example, I see this for one of my remote computers: IP address: MAC address: 00:50:56:c0:00:08 From looking at that one would think that the network interface that has the IP address on the remote machine has the MAC address 00:50:56:c0:00:08. But you'd be wrong. Because that MAC address is
  5. I installed Sync v2.5.10 on two Windows 10 x64 computers. Fresh installs with no existing Sync folders configured. On the second computer, immediately after installing and then running Sync for the first time, I linked it to my identity by entering the link that I generated on the first computer. As part of this process of linking the second computer to my identity, it asked me for the default synchronization mode (which I specified as 'Disconnected') and the default folder location (which I specified as 'T:\Resilio Sync', which is a new folder I'd created on my T-drive just before i
  6. BitTorrent/Resilio have clearly tried to keep the data breach quiet. Despite what that article says, BitTorrent didn't notify its users of anything. Quite shameful really.
  7. The email address I created specifically for the purpose of registering on this forum (when it was still called the BitTorrent Forum) has started receiving spam. I create separate, unique email addresses for each online service I register with, which I don't reuse anywhere else, so that I know who has leaked/lost/misused any particular email address. So clearly your database has been hacked/compromised, and your customer details stolen. And the email addresses are now being used to receive spam. Where is your notice to your customer base concerning this security breach?
  8. But if the computers are linked to the same identity, why do they count as separate owners? And beforehand, when I had 4 computers linked to the same identity, I'm pretty sure it still said "You and 1 more" on each of the 4 computers, for each of my Advanced Folders that were connected.
  9. If I do this: On computer 1: Do a fresh install of Sync, create a new identity, set my default initial sync state to be 'Disconnected', and then add a new Advanced Folder. And then this on computer 2: Do a fresh install of Sync, link to the existing identity I just created on computer 1 by entering the appropriate code, set my default initial sync state to be 'Disconnected', and then connect to the Advanced Folder that I just created on computer 1 then when I display the column 'Owner', for that Advanced Folder it says "You and 1 more". Surely
  10. I've tried asking Resilio Support to delete all identities associated with my Sync Pro Account, but unfortunately they do not understand what I'm asking for. Here is the initial message I sent to Support: Hello, I want to start again from scratch with my Sync account, in order to delete all phantom devices which no longer exist and in order to change the folder names that are associated with the existing identity. I've already gone ahead and disconnected from all folders on all devices that actually exist, and I've then unlinked Sync from the devices that actually exist. Please can y
  11. When I purchased Sync Pro in September 2015, I was provided: A customer ID An Order ID A license key, which is a 3KB block of text. When logging a support ticket, it asks for a 'License ID' to be entered into a small one-line text field. What is that?
  12. This is what is left in 'C:\Users\Username\AppData\Roaming\BitTorrent Sync' after the migration : BTSync.exe.18479.tmp ShellExtCM.log ShellExtensionPath64_1C3.dll ShellExtensionPath64_11F.dll ShellExtensionPath64_17A.dll ShellExtensionPath64_103.dll ShellExtensionPath64_128.dll ShellExtensionPath64_230.dll ShellExtensionPath64_EF.dll ShellExtIO.log sync.lng sync.pid SyncShellExtension64_64.dll SyncShellExtension64_68.dll SyncShellExtension64_70.dll SyncShellExtension64_76.dll SyncShellExtension64_83.dll SyncShellExtension64_93.dll SyncShellExtension64_A
  13. I followed the instructions in the migration article and did the upgrade from BitTorrent Sync 2.3.8 to Resilio Sync 2.4.0. It seems to have been successful. The migration article says this: But after the installation/migration I have both of those folders, the one called 'BitTorrent Sync' and the one called 'Resilio Sync'. Therefore, it wasn't a "move" that occurred but probably a "copy". Is it safe for me to delete C:\Users\username\AppData\Roaming\BitTorrent Sync ?