goodsignal

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  1. Another (hopefully) balanced opinion: Your Pro price is reasonable. I think that it's fine that you have introduced a pricing structure. It doesn't seem well thought out based on your client base, however.Your approach to the changes and surrounding PR is horrific. Any strong arming of users into features or plans probably wont work out well for you. I'm pissed that there was no warning about these changes upon agreeing to auto update. I've just been forced into a 30 day trial and it appears that there is no way to avoid that. What would have been better is to offer the trial at any future time. Someday, I might want the Pro features and that's when a 30 day trial would help me explore with interest as well as help you secure a sale. Now I just hate you for forcing me into situations I don't want to be in and I wont give you money until I get over it sometime -- maybe over the next year if you prove not to be so creepy of an organization and regain some trust.Forcing ads is absolutely unacceptible to me.Crippling what users are used to is a very bad PR choice. People will like you if you use a carrot instead of a stick. An enticing Pro featureset that people want to pay for is your goal.It just seems like you haven't taken the time to learn your customers and plan out better payment tiers.Use Cases: I use BitTorrent Sync personally. I would love to replace Dropbox with BitTorrent Sync at my company. A fine resolution of user and folder permissions would make BitTorrent Sync an ideal replacement. But I don't want to pay for my personal account. I refuse to use products with adds. I could accept a 10 folder limit on personal account, but I should be able to get more than 10 folders synced on my personal account if I have been granted folder permissions from a paid Pro account. This encourages collaboration environments without compromizing one's personal structure. It encourages users to be somehow connected to at least one Pro account and they will advertize for you, probably encourage sales.Multiple tiers that relieve specific pain points. Many users here seem to be complaining about folder limits, but may not care about folder/user permissions. There should be a $12/year plan that just gives back unlimited folders. All or nothing sucks.I could go on, but I have to get to work.