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Everything posted by Gane O'dwyer
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@Miyo We have got your request in our system. Let's discuss it there.
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@Miyo You can send it to support team and please do attach logs from this directory with dumps.
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@ben_ten The link for the app downloading for Android here->https://play.google.com/store/apps/details?id=com.resilio.sync&referrer=utm_source%3Dresilio%26utm_medium%3Ddownloads%26utm_campaign%3Dhome It should work as in the background as in foreground mode. But perhaps you changed any settings etc. Contact support team please.
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Error updating resilio sync on raspberry pi 3b
Gane O'dwyer replied to mustha's topic in Sync Troubleshooting
@mustha Please do send to support team /var/log/dpkg.log -
Sync is resyncing all files after moving encrypted folder
Gane O'dwyer replied to Frank595's topic in Sync Troubleshooting
@Frank595 No. This is how? I do not understand what do you mean. -
Detecting File Changes On Freenas Seems To Have Issues
Gane O'dwyer replied to megamorot's topic in Sync Troubleshooting
@sbhouchen Good to hear that. Happy Syncing! -
Detecting File Changes On Freenas Seems To Have Issues
Gane O'dwyer replied to megamorot's topic in Sync Troubleshooting
@sbhouchen In general OS notification on Linux based devices work not really good and for this reason you have to wait a folder rescan intervak to be completed. But you can edit the value of the OS notifications as described here ->https://github.com/guard/listen/wiki/Increasing-the-amount-of-inotify-watchers -
@kingloui4556 We would try to do our best to fix bug requests ASAP.
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Encrypted Folder Peer Identification
Gane O'dwyer replied to kramttocs's topic in Sync General Discussion
There is a great difference between Advanced and Standard folders in terms of their architecture. Differences are explained In the article. Hope that explains a bit. But in general the request is good. -
@kingloui4556 As you may read that fix is not included in the 'fixes and improvements' column above.
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Camera Backup creates Group0 folders in destination folder
Gane O'dwyer replied to kzium's topic in Sync Troubleshooting
@kzium Yes, they could be in both locations. This is how iOS stores files inside Photos app - grouped. Sync backups them as is. -
Encrypted Folder Peer Identification
Gane O'dwyer replied to kramttocs's topic in Sync General Discussion
@kramttocs The thing is that encrypted share aka standard read-only share but with encrypted key. For standard folders that option is not available. -
Fixing conflicts in encrypted folders
Gane O'dwyer replied to bratten's topic in Sync Troubleshooting
@bratten Here is could be a conflict in the disc file types etc. Could you contact support team and we can exclude the most common reasons. You can see the article that explains a bit the nature of the issue occuring. -
@previewthenew We do not have such build number for the Android devices.
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Vertical scroll bars disappear when resizing
Gane O'dwyer replied to 1tpg1's topic in Sync Troubleshooting
@1tpg1 Thank you for the video recording attached. I have added this request in our list of the UI improvements. -
selective sync (sub)folders
Gane O'dwyer replied to Stefan Segers's topic in Sync General Discussion
@Stefan Segers The long story is a short story because each customer has own setup that has to be investigated. Contact support and discuss with them the issue. -
Constant Reading of Network Drive
Gane O'dwyer replied to barrycarey's topic in Sync Troubleshooting
@barrycarey Could you contact support team and attach logs? -
Vertical scroll bars disappear when resizing
Gane O'dwyer replied to 1tpg1's topic in Sync Troubleshooting
What is the app version? Could you send a screenshot? -
Camera Backup creates Group0 folders in destination folder
Gane O'dwyer replied to kzium's topic in Sync Troubleshooting
@kzium You have or had some photos grouped (by faces, places, tags, etc.). So you get group### on the desktop. -
Problems while syncing bcs of Alternate Data Stream Data
Gane O'dwyer replied to KlFlH's topic in Sync Troubleshooting
You need to add streams names into StreamList file. So, for example if you want to sync well-known "Zone.Identifier" stream, you need to add a line into StreamsList file: Zone.Identifier StreamsList file syntax supports standard wildcards "" and "?" where "" represents any amount of any symbols and "?" represents singe unknown symbol. So, if you've got multiple Zone.xxxx streams (for example, Zone.Identifier and Zone.InternalData) they can be handled with single entry in StreamsList: Zone.* StreamsList should be edited on all peers that want to send and receive alt streams / xattrs. If you leave one of peers that does not have your stream included, it is going to: a) not receive streams b) won't sent them, of course. Streams are treated by Sync pretty much like files, so they are going to be passed thru relay server and thru peers that do not support alt streams (these peers will save streams in a special files inside .sync directory). Hope it helps. -
Syncing of linked devices to their own folders
Gane O'dwyer replied to Ravi's topic in Sync General Discussion
@Ravi I have got your report in our system. Let's discuss it further there. -
Please do check this thread.
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Syncing shares with multiple file owners
Gane O'dwyer replied to afalout's topic in Sync General Discussion
@afalout Sorry for the my inattention. Please do contact support as I think that we have a solution for you.