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Everything posted by Todd.j

  1. As the title says, am i able to do this (as i wish to troubleshoot an issue) without the users experiencing any issues. I'm getting a Cannot Identify the destination folder error and this has fixed a pervious folder with 0 people online, but the second folder (the folder in question) has 10+ peers. So is this possible to do without users encountering any issues? or will it have to be done out of hours. Thanks
  2. Hi, I’m having issues where i am experiencing issues with syncing files and recieveing files. This issue has only occurred in the past few days and i have changed nothing in regards to internet speed. I have tried the classic reinstall, and the only *new* files im reciving are 0kb .bts files, which from what ive read are simply placeholders, but no actual files. I've also tried readding the folders with no luck. I am running version 2.0.128. The certain issue im seeing is an error that repeatedly appears when i want to sync a certain file which is: will send files for /Confirmation Files/Peter Hicken 10.07.15 - imported on 13.07.2015 11.36.txt* but the above file doesnt get transferred. Any help would be much appreciated as im truely at a loss. Thanks