[How to stop Drobo back-levelling Resilio Sync]

Hi, GrahamN.

I agree that the Drobo Apps behavior regarding the Drobo NAS version of Resilio Sync is very annoying, and I assume that you are referring to the notifications that appear in the right lower corner of the screen in Windows 10. These really should not be present for a version that is higher than the Drobo App Store version, but I have discussed this with Drobo support, and either they don't get it, or they don't care. Not only that, but they also will not acknowledge or fix the settings icon being grayed out, which prevents launching the Sync web interface for your Drobo. That can be easily worked around by using the following web address:

     Drobo_IP_Address:8888/gui/

I might text the CEO someday, because he seems to get a lot. I just gave up and now, I just go with the Drobo Apps Server updates and accept whatever their latest certified version is. They will always be well behind, just accept that as a fact.

Anyway, that issue we can't fix, but if you decide to update manually to the latest version of Resilio Sync for Drobo NAS, you can suppress the erronious "version update" notification that displays by right-clicking on the Drobo Dashboard Icon that shows in the right side of the Task Bar, and then clicking "Hide Alerts"... any way, see if that helps.

[Updating Bittorrent Sync On A Drobo5N]

@skymoo

The BitTorrent Sync "Update" link points to a version of Sync that is specified by the DroboApps Update Server. The link will install the version of Sync that is specified by that server, and not the latest Drobo Sync version that is available via the GetSync.com website. In fact, if that version is older than the version running on your Drobo, the result will be to downgrade sync to the version on the update server. Therefore, at this point, updating the "old way," as your post noted, is the only way to get the latest version of Sync. The 2.3.0 version that is available at GetSync.com for the Drobo 5N has been corrected, and you should be now able to install it to your Drobo. It would be helpful for the update link to initiate a Sync version check, so that if the DroboApps server version is older than the version of Sync that a Drobo is running, the downgrade does not take place. Obviously, Drobo should keep the update server populated with current app versions for the DroboApps update feature to work properly.

[Updating Bittorrent Sync On A Drobo5N]

For Drobo 5N version, expanding the BitTorrent_Sync.tgz file shows a different folder structure then has been used for previous installations. The Sync 2.3.0 update files are packaged within the tgz in a folder named "Delivery" which gets moved into the BitTorrent_Sync folder within the DroboApps folder. As the files don't get placed in the proper folder, the upgrade never happens.

 

Moving all the files from the "Delivery" folder back one level into the "BitTorrent_Sync" folder will configure 2.3.0 to work properly. Make sure to stop BitTorrent Sync from running ( in the DroboApps section, if using the Drobo Dashboard) prior to moving the files into their proper position.

 

Whoever is responsible for packaging the NAS update files for Drobo should recreate and replace the "BitTorrent_Sync.tgz" file with the proper folder structure.