laurin1

FYI, I was told this issue was fixed, but is it not. I used the indicated entry \vendor\* But that folder and everything in it is being synced. Re-opening the issue with support right now.

This is the behavior that I have confirmed: If \vendor is in the IgnoreList file, then the folder structure is still synced, but no files. If any changes are made to the files, those are not synced. If the folders are deleted, those changes are not synced. If the \vendor removed, all of it is synced UI does not reflect that this folder is now ignored - this used to occur and therefore was an easy to way to know that it was not being synced, makes it very hard to trim down my folders to improve performance (performance on the current version is terrible at times).

The results of this issue are hard to track, but I just started digging through the vendor folder on the TO machine and the folder structure is there, but the files are not??? So the behavior has changed and now the folder structure is synced, the UI does not reflect the ignore, but the files are not synced? Is that designed behavior because if that is, it frankly sucks. How do I know that the ignore is working except now to open each folder and check for actual files missing? It's bad enough that IgnoreList is not synced and so I have to add \vendor to every single folder I sync that has it (about 15) on every single machine (about 5). 15 X 5 = 75 times I have to add that and now to verify that it's working, I have to dig through folder structure?

So maybe \vendor is the wrong format - that's what I've used in the past and it worked fine. I changed \vendor to vendor, still syncs. I added vendor2 to the IgnoreList file, then removed the synced folder from one machine, on the other machine, I renamed the vendor folder to vendor2, connected it back to the machine (after I deleted the synced folder) and it synced with vendor! How in the world??? UPDATE: Sync is just broken. This morning, on the machine I synced the folder TO, has both a vendor and a vendor2 folder, but the machine I synced FROM only has vendor2!

I just did a test, I added test.txt to the IgnoreList file and then created the file, test.txt and that was ignored.

This was working fine before, but is suddenly not ignoring folders consistently. For example, I ignore this folder in every PHP repo I have \vendor Until very recently, that worked fine. Now, if I add \vendor to the IgnoreList file on an synced folder, it does nothing. On top of that, I just tested this on a folder that I know IS ignoring that folder correctly now by removing that entry from the IgnoreList file and watched the Size grow. Then I removed it and the size did not shrink back to the correct size. Yes, I tried restarting Sync, but still is not ignoring the folder. I verified that it is not just a size calculation error, that it is actually not ignoring this folder. To test this, I created a new folder to sync with the vendor folder. I added it to Sync. Added \vendor the IgnoreList file. Synced to a new machine. The vendor folder was not ignored.

Done. Thanks.

I got this in an email on March 28: I checked my versions and all clients are on 2.4.4. My licenses (billing) automatically renewed on 4/11. Now, my clients say they still expire on 4/11 and I have 30 days left!! What do I need to do? Downgrade to 2.3.2???

Thanks, but that's not exactly what I mean - I meant, at times I think I'm closing only the UI, but the application quits completely.

Great, I hadn't checked the run at startup checkbox in Sync - I thought I had, but I'm testing that now. Still, how do I have it run "only in the System Tray" or is that even possible on Mac?

I am a Windows user that is starting to use a Mac at times. Sync works great, when it's running, but I seem to be able to close it (when I don't mean to) and it won't launch on login. How do I fix that? macOS Sierra

I understand it has to be installed, but when I tested it, it required me to a Pro user. I've done that, but I want to share only that folder with others that use an iPhone and Android. Is that possible?

So I want to share a large MP3 collection I have with a few people. These people don't use Sync. Is there no way to do this so they can use Selective Sync? The folder is 28GB and they won't want to download the whole thing. Also, is the only way to share so they can use the iOS app is to give them access to all of my synced folders?

@RomanZ Done

I just realized that another one of my devices got "switched" to Selective Sync! It has been that way for over a week. I kept trying to figure out what the different icon meant. Good grief.

Well, it just happened again for me. I'm on my laptop (Windows 10 x64 Pro), which was working fine about a week ago. now all folders are disconnected and all IgnoreList files are gone the .sync folders are still there, but all they contain is the Archive folder.

Using the Overwrite is not a solution. My wife has 20GB of photos and videos - that takes forever as it is and is completely unusable if Overwrite is turned on.

"lfs"? What do you mean? Anyway, that does not work. My iPhone is doing that again. I removed all files from the folder it's syncing to, but that did not fix it. Still just says Connecting....

Thought some of my settings have been reset to default: Columns displayed Start BitTorrent Sync at startup Advanced->Power User Preferences->folder_rescan_interval

Whoa, I just realized that 2 instances of Sync were running - that dialog box was the second one. When I exited out of that opened the window for the other one, all of my settings were there.

So I decided to go ahead and proceed with this screen - I really can't wait to fix this issue. I entered the same device name I was using previously, KDAVISHOME, and checked the box below. However, when I click "Get started", nothing happens.

Last night, I was having trouble doing an iPhone restore and BTSync.exe was using a lot of CPU, so I killed the process. After restarting my machine, I have Welcome to Sync dialog box. What caused that and is there any way to fix it without having to reconfigure everything?

In our test, yes, but we have not confirmed that the production issue is not valid. This all started because we have one machine, with one folder that seems to not have any new Archive files in while.

Um, I just checked both of these machines and "enable debug logging" is already enabled for both of these machines. I don't remember doing that....strange.

Ok, I will send the logs, but I did more testing. The "archive on delete function" is working, but not for "new" files. New meaning, if I create a file, let it sync to the other machine, then delete the file, it is not moved the Archive for the other machine. However, if I delete a file that has been there (meaning, not created for my test, has been in this folder for weeks), the deleted file shows up in the Archive for the other machine. It only is supposed to move to Archive on the machine the change was not made on, correct?