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Posts posted by Reinosoft
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Hi Helen,
thanks for your replay, I'm Using Windows 7; (without updates)
<removed link to the logs>
Reinald
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Hi, i'm new with this sync programm;
i've installed it on my server @ home; it works fine;
when installing the first client; the installation goes fine. after agreeing the 2 terms, i can push the proceed button but nothing happens.
when closing the programm and restart it; i have to create a new idenity, but when pushing the "create identity" button nothing happens.
i checked for logfiles in the Roaming directory, but i can't find any logfile with error information. does some have an idea?
Reinald
[Solved] Unable to create identity by installation
in Sync Troubleshooting
Posted
Hi,
i solved the problem; the account where i would install from is a administrator account; but it is corrupt.
after my yesterday typing of no updates; i was wondered that SP1 wasn't installed; i tried to install SP1 but got permission errors.
I created a new admin account and installed SP1 and after that succesfully the sync software
thanks for your help, I am a happy user now !
Reinald