mustgroove

Would be great if we could create tags for folders within Sync. To be clear, I'm not talking about Sync supporting file system tags on synced files - I'm talking about the ability to tag folders within Sync itself, to more easily organise our synced folders within the Sync UI.

Would be great if we could have folder nicknames to help organise folders more meaningfully in Sync. Sometimes the names of folders being synced are quite nondescript, having custom folder nicknames would really help organising folders more meaningfully in the UI.

+1

Nor does the EULA have any clause where paying customers consent to receiving advertisements. There's 3 aspects to this that have totally eroded my trust in Resilio: 1) the fact that this happened at all 2) the totally inadequate response from Resilio 3) the fact that this happened 2 years ago, Resilio said "We'll implement a switch to disable such notifications". This obviously never occurred, and nobody from Resilio has addressed this point yet either.

This doesn't answer the substantial questions we're asking here. A specific ad was shown because a specific ad campaign was held, and that ad will not show up again - but we're asking why this happened in the first place (it shouldn't), and whether it will happen again (it shouldn't). There's obviously code in the app that allows you to push ads even to paying customers in the first place, which shouldn't be the case. How is this something you feel is acceptable? We need to hear from you that you understand this is unacceptable and that paying customers will not be advertised to in future even if "an ad campaign is held" - firstly because you understand it's not right to advertise to paying license holders, and secondly because the paid version of the app doesn't even allow that to happen. It really really sucks that your response to this has been so tone deaf. Who do we speak to about getting refunds?

+1 - we need to hear something more substantial from you about this, you already have our money so you need to explain to us why this happened, and we need to hear from you that it will never happen again.

I also just got one of these - Sync Home license holder. Totally not acceptable that we would have ads inserted into paid software

No I didn't stop the process, I just closed the window - the process was still running. I'm still having the issue too - both machines will still change to "Selective Sync" when I reboot them.

And again - both computers just needed a reboot, and both computers were set to "Selective Sync" when I opened the app up again. Luckily I caught it this time before any folders were added/changed, but on both my computers I'm just not seeing that setting being retained properly at the moment.

And somehow this went haywire again: - Manually added a new folder on the other device to Sync - It showed up as a folder on my new computer as expected, but somehow the "New folders from other devices will be" setting had been changed to "Selective Sync", and "~/Resilio Sync/" was created once again, and the newly-added folder was synced there automatically. - Once again I had to set this new computer's "New folders from other devices will be" setting to "Disconnected" again, then I disconnected the newly-added folder, deleted "~/Resilio Sync/", then manually connected the newly-added folder to where it needed to be located.

Setting up Sync on a new computer (running Sync 2.5.12, macOS 10.13.2) 1) Install Sync 2) I go to My Devices -> Link Device, type in the key of the other device I want to link. The other device is also running Sync 2.5.12, macOS 10.13.2 3) I get the dialog box to select how new folders from other devices will be handled, I select "Disconnected" 4) I manually connect 1 shared folder 5) I close the Sync window 6) A couple minutes later I reopen Sync from the menu bar, and the dialog box from step 3 has popped up again - asking me how to handle folders again, even though I already selected "Disconnected". I select "Disconnected" again. 7) Back in the main Sync window now, but now every single shared folder is now syncing, despite me selecting "Disconnected". Sync has manually created a "~/Resilio Sync" folder (which did not exist up till this point), and everything other than the 1 folder I manually linked in step 4 is now syncing there. So far this is what I've done to clean it up: - Use the menu bar item to "Pause Syncing" - Delete the unwanted "~/Resilio Sync" folder in Finder - this also makes Sync show "Folder not found" for everything that was syncing to that folder - Manually disconnect each of the folders that was incorrectly syncing to "~/Resilio Sync" - Go back to the menu bar item to unclick "Pause Syncing" All the folders are now correctly showing as disconnected again

+1

+1

+1 on this feature request - the ability to group folders as a "Sync Set" that can be named, coloured, paused, etc. as a group would be amazingly handy

The issue presents itself like this on my Macbook Pro: - wake from sleep, CPU usage is high - click on the Resilio Sync menu bar item - Resilio Sync won't open, cursor turns to the spinning pinwheel when the cursor is directly hovering over the Resilio Sync icon - Activity Monitor shows Resilio Sync as "not responding" - Other peers don't see this computer as an online peer