Report iPhone photo backup issue? in Sync General Discussion Posted April 1, 2019 So, I have done iPhone photo back up in the past. However, after getting a new phone a couple of month ago I never got around to setup the Sync app again to do photo sync. So with that, while I was trying to setup the phone this afternoon I noticed that the Sync app is not able to see most of my photos in the phone? I'm not sure why, and I'm not able to find any additional setting to fix this. Does this have anything to do with the fact that in order to maximize space on the phone most of the photos on the phone are merely place holders (the actual image is on iCloud). I have the optimize space on this phone setting on. Anyone else have seen similar issues? Thanks.