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About SirKronos

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  1. So that's good news to a certain extent. But they don't seem to be responding to support tickets from Resilio Pro/Home customers which isn't cool.
  2. So it looks like we should assume that they laid off most, if not all, of their support staff. I wonder if they did the same with the programmers.
  3. That's definitely worrisome. To wait three weeks for a support response on a purchased product is unacceptable. Not an encouraging sign at all.
  4. I've noticed that Resilio Sync staff have not responded to any forums posts for many months. And I've noticed that Sync is not working reliably any more on macOS Mojave, possibly because of recent security hardening by Apple. Does anyone know if development has stopped on Sync? It certainly seems like they have no support staff.
  5. I'm not sure what you mean by root folder. Do you mean the default folder location that's listed in Settings? And when you say "just sync the folder that the device should have", that's what I've been doing as far as I know. Normally, I just click the + button and drag a folder into it and it automatically starts syncing the folder to all my devices that have Resilio Sync installed (except mobile apps). Now I'm using disconnected or selective sync.
  6. Alright, I figured it out. It was syncing to my Synology because it was set to sync by default. I though I was only syncing a single folder to my Synology but I was obviously wrong. I really don't like that "Synced" is the default because everything gets synced as soon as you add it, especially if you've forgotten about certain devices. If I add a huge folder (e.g., 20 GB) to be synced to a family member in another location, I don't want 20 GB to be synced to all my devices, some of which might be size constrained. Selective Sync or Disconnected should be the default mode upon installation. Then the user can choose when to sync something.
  7. So, I added a large folder to Resilio Sync on my main desktop. My other three devices are offline and folders are set to be disconnected by default. And yet, Resilio is "uploading" the new folder at 3MB/sec. I thought Resilio is cloudless and only syncs when the other devices are online and I've triggered sync on them (when they're set to disconnected). According to the Help Center, So where is Resilio uploading to? Am I misunderstanding that Resilio is cloudless and is actually uploading to a server somewhere?
  8. I use custom folder icons with a lot of my folders because it allows me to instantly identify the folder I want open. I find it much faster than reading the folder name or using tags (which are not very visible). Unfortunately, it seems that Resilio Sync doesn't like custom folder icons and strips them when syncing to other Macs. Is there a way to preserve custom folder icons when syncing?
  9. I just bought a license for Sync Home and now, whenever I select a folder to share, it's automatically linked to my other Macs and all the folders go into the Resilio Sync folder. But that's not the workflow I want. I want to be able to sync folders to the same folder path location on the other devices. So, for example, if I sync a folder called "Receipts" which is located in ~/Documents, I want it to appear in the ~/Documents folder on the other machines. That's how it worked with Sync Free because it allowed me to select the location manually each time I added the code for a share. Now, with Sync Home, the only option appears to be automatic syncing to whatever folder is set as default. This is frustrating and bad UI design. The default behavior of an app should not change automatically and drastically just because a user has bought a license for it. Is there a way to revert the behavior of adding a share to so it asks me for the share location, or at least give me the option to choose between automatic syncing to the default folder or manually selection of the share path?