"Can not download (#) files" info screen stuck, persistent, multiple platforms
SCOPE:
- Affects both Linux [Ubuntu v.18.10] and macOS [Mojave v.latest] clients
- Affects all folders for all issues
- Resilio v.2.6.3 (1340) (latest)
PROBLEM:
To start, I have some sort of sync issue that I need to troubleshoot. (this happens every couple days, and is frustrating our team, but that's a different point for a different discussion).
In order to troubleshoot, I need to see what files are effected, so I first click on the notification:
From there, I click on the error message ("cannot download (#) files") :
Finally, what should show up as a list of conflicts, is just stuck on the loading screen:
Waiting several hours, restarting the service, disconnecting/reconnecting the folder, rebooting the machine, NOTHING seems to fix this.
Any help?