sushantv
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Posts posted by sushantv
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I am facing a similar issue. There is a folder named Services which when shared with new users, immediately shows a "Disconnected by Owner" message. All the other folders sync fine. Also it shows 0 of 0 peers online message while for other folders the peers show online. I have tried almost everything in vain, choosing a new identity, restarting CNG service, etc. but still not able to figure out what to do ?
Have even mailed support but the response comes after 3-4 days and even sending the logs to the support have not helped at all.
Please help me out.
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Anyone who could help please ? Still trying to fix this issue.
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I have a folder named Services for which I am the owner. When I am sharing the folder with my users, as soon as the folder is added, an error is displayed:
An owner removed your permission to access 'Services'
The folder status then shows "Disconnected by owner"
I am the sole owner of the folder so I am not sure why this error is displayed. I have already tried reinstalling the client on the user's system and also restarted CNG service but so far nothing has helped. The other folders are syncing fine.Please help.
Thanks!
"Disconnected by Owner" error when folder is added
in Sync Troubleshooting
Posted
The support did not help me out in any way and just kept on requesting logs again and again which I was providing. The ticket went on unresolved for like a month.
I just resolved this on my own by creating a copy of the same folder and shared it again with my users and the error has not appeared so far again.