Hi,
I'd like to share my little experience. I'm using resilio since some weeks. Since I was seduced by the scheduler option of the Pro version, I decided to give it a try. But during my trial period, I have been facing a problem. So I contacted the support through the website. I received an email confirming that my request was received:
As you see it was the 17th of Jan. The 21th I stil did not get any news So I replied to this email.
Well.. I never got any answer. And now my trial period is over.
Now another funny detail I would like to add to this experience:
Last week already I decided to share this experience on this forum. So I subscribed to the forum but I never got any email confirming my subscription and giving me access to the forum. So I gave up.
Today, after days, what a surprise: I receive an email "Your registration is complete !" 😂
So I imagine someone somewhere unblocked a queue in a database or something like that.
To conclude, Resilio is totally unprofessional.
KR