Thomas V

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  1. Thomas V
    Hi Helen, I have the exact same problem. However, I can't seem to make your solution work. I go to sync/settings/contact us (the menu in the sync app on ios 14.7.1 is not "contact support", it's "contact us"). I the email address field I delete help@sync.com then insert SNC.DBG.STORAGE then press send/submit. All that happens is "this is not a valid email". Any ideas? Regards, /Thomas