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Hey, First off, please dont tell me to google or that there are a ton of posts like this one, most of those actually have slow transfer speeds but also local. not just over internet. thanks I've just started using Resilio and i like the functionality. I just have one question: How can i troubleshoot slow transfer speeds over the internet? When i sync things locally, i get around 20-30MB witch can be better but works good enough... But when i start to sync to a friend of mine over the internet, my speeds drop to about 300-500Kb... and not really stable speed... it changes all over the place. I'm not using a relay server so that is not the issue. Out internet connections are: 300/30 and 200/20 so that also is not a problem. When i transfer a file using filezilla(sftp) i have consistent speeds around the max of our internet lines. Also i would like to know what ports are used for the connecting part (when adding a new folder to sync). As i found out that i only can add folders between me and my friend in one way. If i add a folder my friend shared, it works. When i share the folder and my friend adds it, it just wont connect. This is a firewall issue as i'm using PfSense and my friend is using a normal router. As soon as connections come my way, there blocked but i can't seem to find the port number. In a log i found 35454 when a windows client tries to connect but forwarding this did not solve it. In the log it said: sending ping to <my remote ip>:35454. I know that PfSense blocks all pings for safety. so that might explain that. But adding folders from me to my friend seems to be a workaround for that. But as my router might be blocking more that just the pings... maybe opening ports can help? or is the slow transfer speed something else? What are your average transfer speeds? I also see in the log that files are split into small pieces... is it worth changing that value to something a bit bigger? maybe bigger pieces transfer faster as it doesn't need to setup a new connection for every piece?
Dear Support, we have installed the demo license of resilio sync on two peers. the idea is to distribute prox. 80 media files of 60GB total on a daily basis so that only metadata has to be passed around afterwards and both facilities can work with the same footage. the setup process was straightforward but we are not getting any acceptable datarates. when transferring the footage via FTP we are getting around 8-10 megabytes per second, what would be perfectly fine. with the resilio sync client however we are seeing only 2,5 megabytes per second and after checking and tweaking all the bobs and whistles in the power user prefs and a brief check of our firewall config we are out of ideas how to get decent speed between the two peers. we checked with another peer without a firewall and only got 500 kilobyte per second there. if we could get rid of this limitation we would sign a subscription immediately as we are trying to build a decentralized workflow between multiple facilities but with datarates as low as this resilio is sadly no use to us... I've opend a support call from the application and submitted the profiler data of both peers already but until now i haven't heard back from you. Ticket is #52653 cheers Sebastian
If I wanted to sync a desktop sitting at another location with its own internet connection, how does it know how to find my home server to backup on? I'm assuming it would store the last IP address used, but eventually my home internet IP will change. If my home IP address changes, how will the off site computer know how to connect again? Is it not 100% peer to peer? Does Resilio sync store this info and keep it updated? I have both computers locally now and its working great, but once I move one of the desktops offsite to its permanent location it will be connected via internet only from then on.