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Found 9 results

  1. This morning, suddenly the below dialog comes up when starting Sync: I have not the slightest idea what this dialog suggests me to do -- and there is also no explanation given about it whatsoever. Additionally, there is not even a possibility to dismiss this dialog! So what am I supposed to do? I can't even get to the main screen of Sync. Please note that I'm as close to an software engineer as you get, being a power user with occasional programming experience. Therefore, please try and use language that not only the developers but also your customers understand, when sudde
  2. My RPi seems dead which ive joined with my Pro license. in my other machines Sync UI, i see that i can "hide" my RPi, but not unlink it. Can i avoid that dead RPi (broken sd) alocating 1 of my 10 Pro licenswd devices? (and hanging around in my UI for no use)?
  3. Hello, I had the following issue. I have Sync Pro for personal use installed on four devices. One of them were switched off a long time, but it had a relatively new version of Sync (2.3.4). The other three devices where almost up to date, 2.3.8, 2.3.6 and 2.3.6 (this one installed as a service). What happened is: Switched on the device with the old version and upgraded to latest version. Restarted. All my devices had all their folders disconnected. No warnings. No messages. How can this happen? Did I do something wrong? Don't make me wrong, I really like the prod
  4. Hello, I already have Sync running on my laptop&pc under windows, and another instance on my Raspberry Pi. I recently added Ubuntu as a dualboot to my laptop and wanted to set up bittorrent sync there as well. The program itself runs fine, however, I cannot link it as a device to my identity. When I enter the connection key, I get to choose the folder to link to, but once I've chosen that, the window to enter the key it still open and it says "Please enter valid key". I've tried sharing one of my folders instead, and that works normally, it just seems the device linking doesn't w
  5. Hi, I have a setup with BTSync on a laptop, a pc, and a Raspberry Pi to act as a server. I recently noticed it stopped working (not sure why - I actually think it might have just been on pause accidentally, it was pretty late...) Anyway, I had set this up before I had Pro and you could easily link devices under one identity. So I used it as an opportunity to do just that, and the sync between the pc and laptop works just fine. However, I can't get my Raspberry Pi to link. If I unlink the device over the WebGUI, I get the normal prompt to create an identity, but no option to link an identity
  6. I downloaded the latest version of Sync on my Pc and my iPhone 5s running iOS 8.1. I created an accound on my PC, and when i try to link my iPhone via the QR Code it gives me the following message: "Can't link your devices. Please check your connection and try again" Do you have any solution for this problem? P.S. I tried to link my devices both on Wi-Fi and 4G
  7. Hello, I cannot link my ipad. the problem is that i cannot scan the qr code. Picture
  8. I updated to the most recent version 1.3.109 on both of my Macs. since doing so, files do not sync. Whenever I open a file on either computer, I get the error message that all syncing devices have gone offline, or I get nothing at all. I have checked everything I can check. Both computers are running the same version, both have the same secret key. The only thing that is different between the two is the listening port. When I open the preferences I can find the folder that I have had synced on each machine with a matching number of files but when I click on the devices icon, there is not
  9. Hi all, Is there a way to flush devices history from the Web GUI ?