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Found 3 results

  1. iPhone or iPad show that Sync takes a lot of space. Browsing through the app does not confirm that - the synced files take far less space than reported. Solution: go to Sync settings - > Support -> Contact support. *INSTEAD OF* email address type SNC.DBG.STORAGE (all caps), other fields leave untouched, tap on 'envelope' icon. You shall get a new pop up with Sync's storage folder . Browse through folders, especially Storage/.syncservice directory and "Files Storage Provider" . If it's "Files Storage Provider" that takes the space, you may delete the shares from Files Storage Provider - tap on 'i' -> remove.
  2. I am running BitTorrent Sync 2.0 on a MacBook Air, running Yosemite. I have been having trouble with my SSD filling up and I have tracked the problem down to, essentially, the size of the ~/Library/Application Support/BitTorrent Sync directory, which currently stands at 21GB (and growing). There are several different types of files in the directory -- settings.dat{.old}, history.dat{.old}, sync.dat{.old}, sync.log{.old}, lock,, *.db{-shm,-wal}, and .journal -- but the real problem seems to be with the *.journal.log files; there are hundreds of these, with 3 to 5 new ones every minute. What is causing this? Are these files safe to delete? Is there a setting which can be changed to either limit the rate at which these files are created or their total number?
  3. The .SyncIgnore file seems to ignore folder names with a space. This is my .Syncignore file # .SyncIgnore is a UTF-8 encoded .txt file that helps you specify single files, paths and rules # for ignoring during the synchronization job. It supports "?" and "*" wildcard symbols.### OS generated files #.DS_Store.DS_Store?._*.Spotlight-V100.Trashesehthumbs.dbdesktop.iniThumbs.db# Don't Sync these folders #foofoo bar The folder called foo doesn't sync, which is what I expected, but foo bar is still synced. Do I need to encapsulate them somehow? I've tried double and single quotes.