If you have Sync issue, then we are here to help you. Having right problem description and logs will mean that your problem will be fixed in a matter of hours. Just email us at syncapp@bittorrent.com and we will answer any question you might have. If you will do few steps in advance, that will help us significantly. Please note, that in most cases we will need logs from BOTH (!) machines. Step 0. Describe your problem Don't forget to describe your problem or put link to the forum post in you