shaman Posted April 25, 2013 Report Share Posted April 25, 2013 Hi,I am having troubles getting btsync to work on one of my computers. It starts ok, it finds peers and peers find this computer byt it syncs nothing. I found this message in the logfiles:"Hash doesn't match. Terminate."What does it mean and how can I fix it?It is Win7, x64. On other machines with the same OS no problem. Can it be some library missing, outdated...?Thanks for help! Quote Link to comment Share on other sites More sharing options...
perennate Posted April 25, 2013 Report Share Posted April 25, 2013 I think it means that the hash of the secret isn't matching with your peers. So maybe you set up another computer with incorrect secret? Quote Link to comment Share on other sites More sharing options...
shaman Posted April 25, 2013 Author Report Share Posted April 25, 2013 I though that if the peers are found and visible to each other they must have the same secret. If I would enter wrong secret the peers would not connect because they will not find each other, am I right? But they find each other, I can see this peer on other computers (only IP address, not device name - not sure if this matters), but the synch does not start. I also see on other peers that they wait to upload the directory - there is arrow pointin up and dir size.Any other ideas? Quote Link to comment Share on other sites More sharing options...
shaman Posted April 25, 2013 Author Report Share Posted April 25, 2013 It would be helpful if someone could tell me from which part of code this message comes from. I have some programming experience so it may point me to the right direction. There must be some reason why on this single computer it is not working...Thanks! Quote Link to comment Share on other sites More sharing options...
perennate Posted April 25, 2013 Report Share Posted April 25, 2013 Unfortunately btsync is closed source... see Quote Link to comment Share on other sites More sharing options...
shaman Posted April 25, 2013 Author Report Share Posted April 25, 2013 I know that it is closed source, of course. I was asking because if this comes from e.g. file validation it may be different problem than if it comes from some connection handling. Now I am totally blind, the message itself is very general and could mean anything. Quote Link to comment Share on other sites More sharing options...
Urist Posted April 25, 2013 Report Share Posted April 25, 2013 Do you have two instances of BTSync running? I ran into that today, everything looked correct, but it just wasn't syncing. I noticed I had two processes going, and once I closed one, the syncs started.Unfortunately I didn't check the debug logs. Quote Link to comment Share on other sites More sharing options...
shaman Posted April 25, 2013 Author Report Share Posted April 25, 2013 No, there is only one instance running Quote Link to comment Share on other sites More sharing options...
shaman Posted April 26, 2013 Author Report Share Posted April 26, 2013 It seems that I am "lucky one" and nobody else is having this problem...I tried almost everything, still the same error. Quote Link to comment Share on other sites More sharing options...
shaman Posted April 26, 2013 Author Report Share Posted April 26, 2013 I noticed one suspicious thing. In the sync.dat file there is string fileguard40:<some hash>, where on the working computers is something looking like real hash, but on the non working computer there are all zeroes and 7 at end. This looks like the hash is not generated properly. Why? Quote Link to comment Share on other sites More sharing options...
kos13 Posted April 26, 2013 Report Share Posted April 26, 2013 It is better if you will follow this steps so we could localize the problem. Sees quite strange. Quote Link to comment Share on other sites More sharing options...
MRACHINI Posted April 27, 2013 Report Share Posted April 27, 2013 I think it means that the hash of the secret isn't matching with your peers. So maybe you set up another computer with incorrect secret?no i don't thing so, because for the devices to find each other they need the same key Quote Link to comment Share on other sites More sharing options...
MRACHINI Posted April 27, 2013 Report Share Posted April 27, 2013 I noticed one suspicious thing. In the sync.dat file there is string fileguard40:<some hash>, where on the working computers is something looking like real hash, but on the non working computer there are all zeroes and 7 at end. This looks like the hash is not generated properly. Why?well try to delete all config files and start from zero, check if it persists.and report back Quote Link to comment Share on other sites More sharing options...
shaman Posted April 28, 2013 Author Report Share Posted April 28, 2013 Tried to delete and reinstall several times, so far no luck. I sent report to btsync support, now I am waiting for reply. Quote Link to comment Share on other sites More sharing options...
kos13 Posted April 28, 2013 Report Share Posted April 28, 2013 We are looking to this case. Thank you for logs. Quote Link to comment Share on other sites More sharing options...
AlexPGP Posted April 30, 2013 Report Share Posted April 30, 2013 FWIW, I'm having the same problem on a 64-bit Win7 machine, down to there being a long string of zeros terminated with 7 in the first line of sync.dat after "fileguard40:"Basically, the following interaction takes place periodically:[...][2013-04-30 17:14:24] Sending broadcast ping for share 08E942A81E7902731D380771C18BF8BC98B0B965[2013-04-30 17:14:25] Sending broadcast ping for share 08E942A81E7902731D380771C18BF8BC98B0B965[2013-04-30 17:14:26] Going to sync state with peer 192.168.1.81:55506 (627ED77E0B743645905DE0671900B1FC2F485AA4)[2013-04-30 17:14:26] Merge: generating intial request with root 0000000000000000000000000000000000000000[2013-04-30 17:14:26] Sending broadcast ping for share 08E942A81E7902731D380771C18BF8BC98B0B965[2013-04-30 17:14:27] State sync finished for folder G:\foobar[2013-04-30 17:14:27] Got ping (broadcast: 0) from peer 192.168.1.81:55506 (627ED77E0B743645905DE0671900B1FC2F485AA4) for share 08E942A81E7902731D380771C18BF8BC98B0B965[2013-04-30 17:14:27] Found peer for folder G:\foobar 627ED77E0B743645905DE0671900B1FC2F485AA4 192.168.1.81:55506 direct:1[2013-04-30 17:14:27] Sending broadcast ping for share 08E942A81E7902731D380771C18BF8BC98B0B965[...]What raises questions in my mind is that there are ~450 MB of files to move, which is not happening.If you feel another set of log files is of value, please let me know. In the meantime, I'll be monitoring this thread. Quote Link to comment Share on other sites More sharing options...
sergey@bt Posted May 1, 2013 Report Share Posted May 1, 2013 Could you please try this build: http://syncapp.bittorrent.com/1.0.125/BTSync.exe .Please remove shared folders from BTSync first and add them again after upgrade, since previous version could save incorrect state in cache. 1.0.125 is still a a test build, but we are planning to release update to all soon. Quote Link to comment Share on other sites More sharing options...
AlexPGP Posted May 1, 2013 Report Share Posted May 1, 2013 New build appears to do the trick. Thanks. Quote Link to comment Share on other sites More sharing options...
shaman Posted May 2, 2013 Author Report Share Posted May 2, 2013 I can confirm that new version works ok! Thanks! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.