Tel Posted October 15, 2013 Report Share Posted October 15, 2013 End user has noticed that all the files he now opens on the shared drive is no longer opening. The backups from the 14th are fine, which coincided with upgrading them to 1.1.82. It's not just recent files, randomly opened one from years ago are also corrupt. docs, xls, pdfs, the lot are all unable to be opened I'm hoping this is an isolated incident but felt it was prudent to alert you all Quote Link to comment Share on other sites More sharing options...
Imnotatroll Posted October 15, 2013 Report Share Posted October 15, 2013 End user has noticed that all the files he now opens on the shared drive is no longer opening. The backups from the 14th are fine, which coincided with upgrading them to 1.1.82. It's not just recent files, randomly opened one from years ago are also corrupt. docs, xls, pdfs, the lot are all unable to be opened I'm hoping this is an isolated incident but felt it was prudent to alert you allCan you explain the environment more? Is it a read-only setup? Quote Link to comment Share on other sites More sharing options...
Tel Posted October 15, 2013 Author Report Share Posted October 15, 2013 Update, one of the staff finally admitted (several hours later) that she had something on her screen. Seems her computer was infected cryptolocker virus which encrypted all their files on the shared drive. Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted October 15, 2013 Report Share Posted October 15, 2013 Update, one of the staff finally admitted (several hours later) that she had something on her screen. Seems her computer was infected cryptolocker virus which encrypted all their files on the shared drive. In which case, it's probably worth updating the title of this thread to include the word "[sOLVED]" at the start, as your problem isn't Sync-related. Quote Link to comment Share on other sites More sharing options...
Tel Posted October 15, 2013 Author Report Share Posted October 15, 2013 good point. Would perfer it to be deleted as it's no longer relevant Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.