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[SOLVED] Urgent request to devs and users. total folder corruption since upgrading to 1.1.82

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End user has noticed that all the files he now opens on the shared drive is no longer opening. The backups from the 14th are fine, which coincided with upgrading them to 1.1.82.

 

It's not just recent files, randomly opened one from years ago are also corrupt. docs, xls, pdfs, the lot are all unable to be opened

 

I'm hoping this is an isolated incident but felt it was prudent to alert you all

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End user has noticed that all the files he now opens on the shared drive is no longer opening. The backups from the 14th are fine, which coincided with upgrading them to 1.1.82.

 

It's not just recent files, randomly opened one from years ago are also corrupt. docs, xls, pdfs, the lot are all unable to be opened

 

I'm hoping this is an isolated incident but felt it was prudent to alert you all

Can you explain the environment more? Is it a read-only setup?

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Update, one of the staff finally admitted (several hours later) that she had something on her screen. Seems her computer was infected cryptolocker virus which encrypted all their files on the shared drive.

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Update, one of the staff finally admitted (several hours later) that she had something on her screen. Seems her computer was infected cryptolocker virus which encrypted all their files on the shared drive.

 

In which case, it's probably worth updating the title of this thread to include the word "[sOLVED]" at the start, as your problem isn't Sync-related.

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