billvsd

Working On Lan But Not On Wan - "requesting Peers From Tracker 0.0.0.0:0 Via Udp"

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I've been able to setup BitTorrent Sync locally, but I'm having trouble getting my router to work with it.  In my logs I see "Requesting peers from tracker 0.0.0.0:0 via UDP" but it says it "Got 3 tracker ips" along with 2 relay IPs.

 
[2013-12-27 20:28:36.527] Got 2 relay ips
[2013-12-27 20:28:36.527] ip 67.215.231.242:3000
[2013-12-27 20:28:36.527] ip 67.215.229.106:3000
[2013-12-27 20:28:36.527] Got 3 tracker ips
[2013-12-27 20:28:36.527] ip 54.225.100.8:3000
[2013-12-27 20:28:36.527] ip 54.225.196.38:3000
[2013-12-27 20:28:36.527] ip 54.225.92.50:3000
 
Any idea why it is not using one of the three tracker IPs for the requesting peers?  I'm not sure if this is my problem, but I can post the full log file if needed.  
 
I am using Sophos UTM as a firewall / router.  I've allowed any UDP 3000 traffic, and port forwarded the listening port to the system running BitTorrent Sync.
 
Thanks for any help.

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I'm using Windows 8.1 with all of the firewalls disabled.  We know it's not the Windows firewall because it works on the LAN and I have set the hardware firewall to allow the UDP listening port, as well as setup port forwarding to it.  

 

Yes, I have tried it with a different internet connection, via my Android phone using AT&T's LTE network, and it couldn't see any files outside of the local network either.  

Edited by billvsd

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No, and from the logs it looks like it isn't trying to load a valid IP address of a peer.  How do I go about doing that?  I couldn't find a configuration file for windows, but I did find the logs and all of those files.  I don't see it in any of the settings, although I should mention that if I right click the path name in the Folders tab and then select "Show folder preferences" it crashes.  I tried this on another Windows 8.1 desktop and it also crashed doing the same thing.

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