pii77 Posted March 22, 2014 Report Share Posted March 22, 2014 HiI am using Bittorrent Sync on my Mac, and backing up files with read only folders on CentOS server. I think this is a very good and flexible solution for backing up files from multiple clients, but have a problem with some files getting queued but never sync. When this happens the status field continuously show arrow up symbol, but nothing happens. Other files in the same folder syncs fine. The files is not open or locked, and if I delete the files the arrow up symbol goes away and the folder shows sync complete. I was hoping this should be solved when upgrading Mac client to 1.2.91 today, but the problem still seems to be the same. See also screenshot attached. Any help is appreciated! Quote Link to comment Share on other sites More sharing options...
RomanZ Posted March 25, 2014 Report Share Posted March 25, 2014 Hi pii77,There are might be 2 straightforward reasons on why these files are not synced: 1) files are added to syncignore. Easy to check.2) files were once removed on RO peer and BTSync remembered not to sync them anymore. Can be also checked easily: just open a sync folder properties and check a checkbox "Restore files to original if changed".If both are not your case - my proposal would be to collect full debug logs and send me for analysis. Quote Link to comment Share on other sites More sharing options...
pii77 Posted April 11, 2014 Author Report Share Posted April 11, 2014 Hi RomanZ I have checked both, but none of the above suggestions seems to be the solution. How do you want the full debug logs to be collected, and where do you want me to send them? Quote Link to comment Share on other sites More sharing options...
okibcn Posted April 11, 2014 Report Share Posted April 11, 2014 Hi RomanZ I have checked both, but none of the above suggestions seems to be the solution. How do you want the full debug logs to be collected, and where do you want me to send them? The bug reporting instructions and how to collect debug data is in the pinned threads of this forum at http://forum.bittorrent.com/topic/12658-if-you-have-syncapp-issue/ Quote Link to comment Share on other sites More sharing options...
pii77 Posted April 11, 2014 Author Report Share Posted April 11, 2014 Thanx, okibcn! Full debug files for 15 minutes and a description is sent by email right now. Quote Link to comment Share on other sites More sharing options...
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