johnny1496 Posted May 11, 2014 Report Share Posted May 11, 2014 I have a number of excel files on my computer that are constantly syncing, despite the file being unchanged. I sync to a read-only version on a remote desktop that I control, so I am fairly sure the issue is on "my" end. In my experience this is only happening with excel files. I made sure the timestamp was updated, having seen that cause problems for other users on the forum. This is an instance from the error log. It will occur repeatedly, sometimes preceded by a "ping" or a "Extension:" line. [2014-05-11 14:11:12] Torrent \\?\C:\Users\******.xls status:137 error:<NULL> meta:1 conns:0 io:0[2014-05-11 14:11:12] Force unloading torrent \\?\C:\Users\*******.xls Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted May 11, 2014 Report Share Posted May 11, 2014 A "137 error: <NULL>" message isn't actually an error, and can safely be ignored. Do you have the particular Excel files open in Excel by any chance? ...if you close Excel does the problem go away? Remember, Sync can't sync files when they are open/locked/in use by other applications! Quote Link to comment Share on other sites More sharing options...
johnny1496 Posted May 11, 2014 Author Report Share Posted May 11, 2014 Thanks for your reply. I don't have them open, no. Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted May 11, 2014 Report Share Posted May 11, 2014 Ok, check the folder(s) on each device you're syncing for the presence of any .!sync, .SyncPart or .SyncTemp files - if you come across any, exit Sync on all your devices, then delete these files, and restart Sync on all your devices. If Sync had got "stuck" somewhere, deleting any .!sync, .SyncPart, or .SyncTemp files (when Sync isn't running) on your devices usually resolves the issue. Quote Link to comment Share on other sites More sharing options...
johnny1496 Posted May 11, 2014 Author Report Share Posted May 11, 2014 Ahhh the .!sync files. Thank you! I think it is running smoothly now. Quote Link to comment Share on other sites More sharing options...
johnny1496 Posted May 12, 2014 Author Report Share Posted May 12, 2014 GreatMarko: Thanks for your help yesterday, but in fact that did not solve the problem, the files started repeatedly syncing again after a little while. I went on the read-only machine and found a (potentially) more helpful log error messages: [2014-05-12 12:12:36] Torrent \\?\C:\Users\*****.xls status:152 error:Files missing from job. Please recheck. meta:1 conns:0 io:0[2014-05-12 12:12:36] [OnNotifyFileChange] \\?\C:\Users\*****.xls.!sync, source = NULL Any idea what would be causing this for a series of files? Quote Link to comment Share on other sites More sharing options...
RomanZ Posted May 13, 2014 Report Share Posted May 13, 2014 @johnny1496 Can I get full debug log output, preferably for 2 peers that try to sync? It will help to identify the issue. Quote Link to comment Share on other sites More sharing options...
johnny1496 Posted May 14, 2014 Author Report Share Posted May 14, 2014 Yes I can do this, should I just post it up here or should I send it directly? Working on getting a succinct log that won't take up too much space, I'll put it on here. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted May 15, 2014 Report Share Posted May 15, 2014 Drop to syncapp@bittorrent.com. Note this topic in message body. Quote Link to comment Share on other sites More sharing options...
13_characters Posted June 26, 2014 Report Share Posted June 26, 2014 Similar issue with excel files -- the same 5 files would not sync from the Windows machine to 3 Linux machines. When I tried copying over the files by hand, btsync would replace the actual files with the empty !sync versions. The 137 status diverted my attention from the obvious -- the problem was more likely coming from Windows than from btsync. I opened each excel file, made trivial changes (added spaces) and resaved the file. btsync correctly synced all files right away. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted June 28, 2014 Report Share Posted June 28, 2014 @13_characters You can try to grab a procmon utility by Microsoft and try to track if there any app that touches your excel files all the time. Quote Link to comment Share on other sites More sharing options...
rafimor Posted December 24, 2014 Report Share Posted December 24, 2014 Maybe it has to do with this issue I found with Excel: http://forum.bittorrent.com/topic/33267-bittorrent-sync-problem-with-openunmodified-excel-files/ Quote Link to comment Share on other sites More sharing options...
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