Can Anyone Actually Get This To Work?


hanly2

Recommended Posts

I had my photos backing up a month ago, but now it just stopped working.  I have tried reinstalling on both the pc and the phone and it just does nothing at all.  I go on the phone I choose the backup folder where my pictures are stored, then email the link to my pc, then I put the code in the pc and choose the folder to send it to. Then I wait, and nothing ever happens? So is this program broken?

Link to post
Share on other sites

@hanly2

 

Does your PC display your phone in the "Devices" tab?

If no - it looks to be a connectivity issue and I'd like to ask more about how your PC and phone are connected (over internet? LAN?)

If yes - I'd like to ask you collecting debug logs for both phone and PC (it is necessary to make sure that issue gets into a log and both logs are collected more or less simultaneously to make sure they hold intersecting period of time).

Link to post
Share on other sites

Archived

This topic is now archived and is closed to further replies.