Btsync Repeatedly Wipes Content Of Mac Folder

[pklausner]

Environment: Mac OSX Mavericks, btsync 1.3.106, Ubuntu LTS 12.04 btsync 1.3.106

Sync: /Users/sophia/Documents -> /home/sophia/Documents,
only the Mac side gets touched, Linux ist just a backup (for now).

Symptoms: files in a Mac subdirectory *disappear* shortly after saving them;
luckily they are still available from the .SyncArchive directory.
They never showed up on the Linux destination.

The logs on the Linux destination indicate a permission problem:
[20140701 23:39:37.319] SyncFileEntry: failed to create folder /home/sophia/Documents/foo/bar - 13
And indeed, the foo/bar destination belonged to root;
this was left over from the first attempts with the raw btsync tar package.

 

How can I make sure that a problem on the destination does not clobber my source?

[RomanZ]

@pklausner

 

Tried to repro in my lab, no success. Just to make sure: your foo/bar has owner "root" and group&all other users has "read" access only. Right?

 

Which app do you use to save the file?

[pklausner]

yes, foo/... looked like this:

drwxr-xr-x 14 root root 4096 Apr 12 13:17 foo 

 

The apps in use were OpenOffice Writer & Impress.  Little Sophia got quite desperate when her saved presentation disappeared multiple times...

Edited July 2, 2014 by pklausner

[RomanZ]

@pklausner

 

Thanks for the information. I still did not manage to reproduce issue in the lab. If you wish to help me debugging the issue - I'll need debug logs from both your Mac and Linux machine.

 

If you are not willing to help debugging the issue - you may share a read-only key for backup purposes to your Linux to make sure it won't do any changes.

 

And please pass my apologies to little Sophia. If the concept of beta-something is too complicated for her age - I guess you can explain something simple, like when you are making a brand new cake recipe, the first several cakes might be far from ideal