Lanny

Recommended Posts

  • 3 weeks later...
  • 1 month later...
  • 4 weeks later...

Hey guys,

 

just updated my System to Yosemite and realized following Problem.

The folders are just labeled as

 

"Cannot identify the destination folder"

 

After some search i also checked the hidden .sync/ID in the folders. They are present and apparently not damaged.

 

I granted read-only access for my NAS device which status is fine.

 

My synclog extraction for a specifc folder:

{ "archive": "/Users/X", "archive_files": 0, "archive_size": 0, "canencrypt": false, "date_added": YYYY, "down_eta": 0, "down_speed": 0, "down_status": 100, "error": 103, "files": 1208, "has_key": true, "id": YYY, "indexing": false,"iswritable": true, "last_modified": Y, "name": "DEV", "path": "/Users/X", "peers": [     { "direct": true,       "downdiff": 0,       "id": "Y",       "isonline": true,       "lastreceivedtime": 0,       "lastsenttime": YY,       "lastsynctime": Y,       "name": "A", "updiff": 0 } ], "readonlysecret": "secret", "secret": "secret", "secrettype": 1, "size": 23595464, "status": "BitTorrent Sync cannot identify the destination folder.", "up_eta": 0, "up_speed": 0, "up_status": 100 }

Can you give me any advice?

Thanks!

 

Link to comment
Share on other sites

@Knox

Sync shows the error when it cannot find appropriate folder for ID it found (or not found) in Sync folder. Could you please:

1) send an output of "ls -al" command from your "/Users/<your_user_name>/Library/Application\ Support/BitTorrent\ Sync/" dir

2) send at least one .sync\ID file for the folder with such error

3) send sync.log (after properly enabling debug logging)

 

Use syncapp@bittorrent.com address, note this topic and my name in subj,

 

Thanks!

Link to comment
Share on other sites

  • 3 weeks later...

Hey guys,

 

First time in here. 

 

Just to add that I am having lots of problems with Bit Torrent running on OS X Yosemite 10.10. It crashes as soon as I try to add a new torrent to download. 

 

I tried reporting the issue but BT torrent crashed before I could send the message.

 

Can someone kindly provide me with a support email address so I can sent the report? 

 

Thanks and all the best. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.