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Camera Backup Not Working

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I just started using Sync works great except for the Camera Backup option. 


I turn it on and then it tells me how many files I have.  It tells me to connect to a device which confuses me because isn't it connected to my iphone already?


Also shouldn't I see a Camera Backup folder on my Sync Windows desktop.  How do the photos sync to my PC?


If anyone can help I would appreciate it.

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You don't specify which type of device your "camera backup" isn't working from? It is an iOS, Android, or Windows Phone device?


If it's iOS, take a look at these threads: 1 | 2


If it's Android, take a look at this thread: 1

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