BTUser1921 Posted September 20, 2014 Report Share Posted September 20, 2014 Okay, I have been using BT Sync for a while and it's been great. I rarely update apps, but once in a while I will click the App Store icon on accident and see that I have 30 or so updates to download. I feel like that may have included Sync. Anyway, whenever I open the app now, all I get is a screen that says Sync at the top and the options to hit Add Folder and Camera Backup. Where the hell did everything go? I can click the three dots at the top and get to where it says Approvals, Settings, About and Help, but that's not what I want. What do I do to get my files back? Thanks! Quote Link to post Share on other sites
BTUser1921 Posted September 22, 2014 Author Report Share Posted September 22, 2014 Any help? Quote Link to post Share on other sites
dopegroove Posted November 2, 2014 Report Share Posted November 2, 2014 It seems your files are lost. When I updated, my folders were migrated for me without issue. You will have to readd the folders it seemsSent from my iPad using Tapatalk Quote Link to post Share on other sites
RomanZ Posted November 3, 2014 Report Share Posted November 3, 2014 @BTUser1921It depends on which version you update from, but most likely you'll have to re-add your folder from scratch. I apologize for inconvenience. Quote Link to post Share on other sites
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