Problem With Qnap And Bitorrentsync 1.4.76

[dark99dark]

Hi,

 

I have a big problem. I have updated my BitTorrent Sync on my QNAP. And now have the following problem:

 

- all of my folders are missing (in the bittorrent sync GUI/webpage)

- I'm not able to access the preferences

- I'm not able to add a new folder or generate new key.

 

I can see the web GUI all the buttons, but nothing happens, when I'm pressing them.

 

I have already tried to uninstall and reinstall again from the app center. Still the same problem.

 

Please help me.

 

[antipin]

i had the exact same problem with btsync om qnap ts239

Edited October 23, 2014 by antipin

[teoky]

I have just updated using the QPKG manager on a QNAP TS-809U and this is my experience:

 

- After the update, btsync did not start automatically (or perhaps it did start but then crashed).

 

- So I launched via ssh:

/share/MD0_DATA/.qpkg/BitTorrentSync/btsync --config /share/MD0_DATA/.qpkg/BitTorrentSync/btsync.conf

- When it is running, the GUI does not display at all in my browser at. It is clear that the browser is finding a page, but it is just completely blank. I have tried both Chrome and IE.

 

- The bysync process eventually closes by itself after a few minutes.

 

Am I able to downgrade to version 1.3?

 

Thank you

 

 

[teoky]

This is everything that is logged before btsync crashes (Have used "#" to hide identifiable things like IP addresses):

total physical memory -1 max disk cache #######Using IP address ###.###.###.250Loading config file version 1.3.106UPnP: Device error "http://###.###.###.251:8080/##########.xml": (-2) UPnP: Device error "http://###.###.###.250:8080/##########.xml": (-2) UPnP: Device error "http://###.###.###.66:2869/upnphost/udhisapi.dll?content=uuid:########-####-####-####-############": (-2) UPnP: Device error "http://###.###.###.10:2869/upnphost/udhisapi.dll?content=uuid:########-####-####-####-############": (-2) UPnP: Could not map UPnP Port on this pass, retrying.UPnP: Device error "http://###.###.###.250:8080/##########.xml": (-2) UPnP: Device error "http://###.###.###.251:8080/##########.xml": (-2) UPnP: Device error "http://###.###.###.66:2869/upnphost/udhisapi.dll?content=uuid:########-####-####-####-############": (-2) UPnP: Device error "http://###.###.###.10:2869/upnphost/udhisapi.dll?content=uuid:########-####-####-####-############": (-2) UPnP: Could not map UPnP Port on this pass, retrying.UPnP: Device error "http://###.###.###.250:8080/##########.xml": (-2) UPnP: Device error "http://###.###.###.251:8080/##########.xml": (-2) UPnP: Device error "http://###.###.###.66:2869/upnphost/udhisapi.dll?content=uuid:########-####-####-####-############": (-2) UPnP: Device error "http://###.###.###.10:2869/upnphost/udhisapi.dll?content=uuid:########-####-####-####-############": (-2) UPnP: Could not map UPnP Port on this pass, retrying.UPnP: Device error "http://###.###.###.251:8080/##########.xml": (-2) UPnP: Device error "http://###.###.###.66:2869/upnphost/udhisapi.dll?content=uuid:########-####-####-####-############": (-2) UPnP: Device error "http://###.###.###.250:8080/##########.xml": (-2) UPnP: Device error "http://###.###.###.10:2869/upnphost/udhisapi.dll?content=uuid:########-####-####-####-############": (-2) UPnP: Unable to map port ###.###.###.250:41834 with UPnP.SF[####]: Loaded folder /share/MD0_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'SF[####]: Loaded folder /share/MD1_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'SF[####]: Loaded folder /share/MD1_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'SF[####]: Loaded folder /share/MD1_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'SF[####]: Loaded folder /share/MD1_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'SF[####]: Loaded folder /share/MD1_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'SF[####]: Loaded folder /share/MD2_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'SF[####]: Loaded folder /share/MD0_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'SF[####]: Loaded folder /share/MD0_DATA/##########SF[####]: failed to read '/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability'

Some observations:

 

1) "Loading config file version 1.3.106". This is strange since the App Manager in the QNAP control panel does report that BTSync is updated to version 1.4.76

 

2) I do not understand why BTSync is attempting to communicate with "http://###.###.###.251:8080/##########.xml" or "http://###.###.###.66:2869/". These are neither the NAS nor the router.

 

3) "/share/MD0_DATA/.qpkg/BitTorrentSync/.sync//########################################.availability" would never be able to be read because of the two "//" in the path after ".sync". Plus these ".availability" files do not exist. Other files exist with the same name but with different extensions as ".db", ".db-shm" and ".db-wal".

 

I hope this helps to investigate the problem.

 

Also I would really appreciate any advise on how to downgrade back to version 1.3.

 

Many thanks