"out Of Sync" + Permission Denied

[hawkman]

I am running the latest btsync on a WD MyBook Live. I have a directory of about 1000 files which I have set up as a read-only peer to two other read/write peers. It isn't working since the latest upgrade. I was getting a message on the UI saying "out of sync" but it wasn't syncing, so I deleted the share and recreated it with the read-only key.

 

Now that it is very slowly indexing, I'm still getting "out of sync" and if I look at the log file, I see the following messages for each file as it appears to be indexing them. Can someone help me understand what's wrong here? 

 

[20141209 08:46:43.276] Error: /DataVolume/shares/Public/<filename> - PostDownload: Permission denied

[20141209 08:47:43.235] TorrentFile: unloading torrent by timeout

 

The permissions on the files are:

 

-rw-rw-rw- 1 nobody share <filesize> Apr 19  2007 /DataVolume/shares/Public/<filename>

 

Thanks!

[RomanZ]

@hawkman

I suggest checking what user runs btsync and what are permissions and owners for the folders DataVolume, shares, Public - the user who runs Sync might lack permissions to these folders.

[hawkman]

Everything on the WD MyBook Live runs as root, so I don't think that's the problem... unless root could somehow not have access? The permissions (above) seem to indicate that it does.

 

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND                                                            

 1656 root      20   0 87680  19m 6272 S 88.4  7.7 730:05.10 btsync

[RomanZ]

Well, root should have access to it. I wonder if you could collect and send me a full set of debug logs?

[hawkman]

Logs sent. Thanks for your help. When we resolve this, I'll post the findings here...

[fedele.mantuano]

I have the same problem:

[20150529 17:11:11.724] TF[FB7B] [0xaf2f08d0]: Error: myfile - PostDownload: Permission denied (13)

and

TF[FB7B] [0xaef20388]: unloading torrent by timeout

in LAN on (Raspberry PI):

Architecture: armv6l

Byte Order: Little Endian

CPU(s): 1

On-line CPU(s) list: 0

Thread(s) per core: 1

Core(s) per socket: 1

Socket(s): 1

and bittorent sync 2.0.120.

This folder was sync with my laptop, then I had to change key and, with the same file, now I have these errors.

Raspberry folder is only read folder.

[RomanZ]

@fedele.mantuano

I suggest checking who is the user running btsync process and if it has permissions to write to folder you sync as well as to .sync subfolder next to binary (it contains Sync service data).