Can't Install On Windows Xp X32 Sp3

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I myself have more than 10 clients and will defenitely perchase the PRO version as soon as I see it works with the first client I'm trying to use this with. She downloaded the x32 bit version but she gets an error, saying that this is not a valid x32 version. She's trying to install it on Windows XP SP3 x32. What is wrong?


Below is the screen shot of the error.



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