Padaung

Sync Api - Pricing Request

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Hi, I've emailed customer support three times over the past couple of weeks (twice via the contact page and once by email to syncbiz@bittorrent.com) asking for pricing information for the Sync API, but I've yet to receive a reply.

 

I am developing an application which would use the abilities of Sync to ensure the same data was available on each local drive of a few locally networked computers, rather than them having to read information across the network from a shared folder located on one of the machines.

 

I intend to sell the application. The application would be sold on a monthly subscription basis (e.g. like Adobe Creative Cloud), rather than as a one off fee. The customer will be able to choose which months they subscribe for - it is unexpected they will require the application for every month of the year.

 

Can someone please reply to me?

 

Kind regards,

 

Charles

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Dear Charles,

 

Sorry for that. We've poked Business department. A number of requests is coming, so it may take a while to process them all, but none is ignored. Thank you for your patience. 

Did you use the current e-mail when writing to customer support?

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Hi Helen,

 

Thanks for giving the business department a nudge. I used the contact forms on this page, (https://www.getsync.com/api), and this page (https://www.getsync.com/api/contact-sales) and emailed this address (syncbiz@bittorrent.com).

 

I can't remember which email address I used for the contact forms (I've not received automated email responses confirming my messages have been received - it would be good to implement if one doesn't exist), but my email to syncbiz@ was sent via the email account associated with my login for this forum.

 

Kind regards,

 

Charles

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Hi Helen,

Sales/Licensing/Support have gone all quiet on me again. No response to me for quite a while now. We were getting somewhere with our discussions and then suddenly nothing...

Could someone please get in touch as soon as possible again please? Or could I phone or Skype you guys? Speaking would be easier and quicker than emails.

All the best,

Charles

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