P.D. Posted December 26, 2015 Report Share Posted December 26, 2015 Hi,I followed the instructions to reset the webui password, but it didn't work. I tried to follow the instructions found here: http://help.getsync.com/customer/en/portal/articles/1979805-how-do-i-reset-my-webui-password-?b_id=3895 The instructions don't appear to be correct. I found a hidden .sync folder, but it didn't contain the settings files. I found the settings files in the user/app data/roaming/bittorrent sync folder and deleted them, but running the client still asks for username and password. Quote Link to comment Share on other sites More sharing options...
Moe Posted December 26, 2015 Report Share Posted December 26, 2015 The article "How do I reset my WebUI password?" points to a help document http://help.getsync.com/customer/portal/articles/2095562 There is tells you where to find the .sync folder so the instructions are correct you just missed something. Are you running BitTorrent Sync using a configuration file? Quote Link to comment Share on other sites More sharing options...
Remirus Posted December 28, 2015 Report Share Posted December 28, 2015 P.D., usually WebUI is used on linux, although it is available on Windows.%appdata%\BitTorrent Sync folder is the storage folder for Windows version while .sync folder used on Linux version.Thank you for reporting about it, we'll improve that article to be more clear. You can try clearing cookies and cache for localhost and 127.0.0.1 addresses in your browser and try opening WebUI page again. Also have you closed Sync before deleting settings.dat and settings.dat.old files? Quote Link to comment Share on other sites More sharing options...
Brenneke Posted February 21, 2016 Report Share Posted February 21, 2016 I have been following along to this as well as a new user. Can anyone please tell me what the password is for? Everything is working with Sync on Ubuntu for me, never have to enter password. If I go to the Login screen (in Preferences) the username field is pre-filled with "admin" and I do not know the current password - is there a default login / password? As P.D. said, there are no settings.dat and settings.dat.old files in the .sync folders. Quote Link to comment Share on other sites More sharing options...
iswrong Posted February 21, 2016 Report Share Posted February 21, 2016 6 hours ago, Brenneke said: I have been following along to this as well as a new user. Can anyone please tell me what the password is for? Everything is working with Sync on Ubuntu for me, never have to enter password. It's for logging on to the web interface. When there are multiple users on a machine or when you bind the web UI to some 'external' interface (so, not the loopback interface), you'll definitely want it for security. Quote Link to comment Share on other sites More sharing options...
Brenneke Posted February 21, 2016 Report Share Posted February 21, 2016 Thank you. I definitely want it but apparently can't have it! Do you know if there is a default password for the program that goes with the default admin user name? Posted wrong screenshot in my previous post. Please also see contents of .sync folder with hidden files shown - there are no there are no settings.dat and settings.dat.old files. Quote Link to comment Share on other sites More sharing options...
Remirus Posted February 22, 2016 Report Share Posted February 22, 2016 Brenneke, to activate password feature you need to input any user name and password there (your first screenshot). settings.dat file is located in the storage folder. It is not Sync folder located inside your shared folder. That folder is located near btsync binary file or somewhere else if you use config file. This command will help you locating storage folder location: find / -name settings.dat.old |grep settings.dat.old Quote Link to comment Share on other sites More sharing options...
Brenneke Posted February 23, 2016 Report Share Posted February 23, 2016 Found the files in /var/lib/btsyc, deleted them and went back to staring at the same screen on the login tab of preference thinking "what am I missing?" Turns out that one has to enter one's new chosen User name and passwords, IGNORING the Current password field. Was getting tripped up trying to enter a current password that I thought I had set somewhere in the install process of Sync. Thank you. Quote Link to comment Share on other sites More sharing options...
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