Roklem Posted February 26, 2016 Report Share Posted February 26, 2016 I have installed BitSync as a service on a Windows 2012R2 server. After a day of being online, the btsync process has some 20Gb of private bytes allocated and 7Gb of Working Set. If I don't restart the service, the system becomes unusable (as expected). Any ideas? Quote Link to comment Share on other sites More sharing options...
Remirus Posted March 1, 2016 Report Share Posted March 1, 2016 Roklem, do you have the latest 2.3.3 version and how many files do you have in all your folders? Quote Link to comment Share on other sites More sharing options...
Roklem Posted March 1, 2016 Author Report Share Posted March 1, 2016 Yes, I'm using the latest version. I have thousands of files (one folder has over 170K files), but don't have the problem with other instances (I have on sync on my notebook and another on a 2008R2 server). I've seen this problem three days in a row, first two with the first service version, and the next time with the latest version (I hoped that that would fix the problem). I've checked the service again today, and didn't have the surge in memory size. I'll let you know if it happens again, maybe I can give you better info. I suppose a dump is out of the question, as the system uses too much memory when on this state... Quote Link to comment Share on other sites More sharing options...
Remirus Posted March 1, 2016 Report Share Posted March 1, 2016 Roklem, you can open Preferences => Advanced and make sure that logs are enabled so if you encounter issues you can tell us about it and create a ticket using this form. Then we'll send you a link to upload logs. Quote Link to comment Share on other sites More sharing options...
Roklem Posted March 1, 2016 Author Report Share Posted March 1, 2016 Will do. Thanks. Quote Link to comment Share on other sites More sharing options...
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