kotor610 Posted May 14, 2016 Report Share Posted May 14, 2016 hello all, i'm having issues syncing up my computer, the computer is connected directly to my router, and the computer definitely has access to the internet (i can connect to the computer remotely) yet BitTorrent sync says there is no network connection. if i restart the application, it works fine. my question is there a predetermined wait time between how frequently it checks for internet connectivity? is there some other reason the connection is dropping consistently despite having a wired connection? Quote Link to comment Share on other sites More sharing options...
RomanZ Posted May 17, 2016 Report Share Posted May 17, 2016 @kotor610 Sync is receiving messages from OS about network adapter state change. So the delay should be minimal. BTW, did you notice what exactly happens when Sync loses its connectivity? Anything specific? Quote Link to comment Share on other sites More sharing options...
mfresco Posted June 16, 2016 Report Share Posted June 16, 2016 Hi there, I'm having the same problem. The program keeps telling me "No Network Connection" and showing 0 peers online when I'm positively connected. I'm running BTSync 2.3.7 in Mac OS 10.9.5 and the problem appeared after the update to version 2.3.7. No changes in the network in the meantime. Other colleagues within the same network are running BTSync fine. I tried uninstalling and reinstalling the whole thing but to no avail. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted June 16, 2016 Report Share Posted June 16, 2016 @mfresco Not good. Could you please send me your Sync debug logs and sending logs as well as output of your ifconfig from console to us? Mention this forum topic in message body. Quote Link to comment Share on other sites More sharing options...
norbert78 Posted August 9, 2016 Report Share Posted August 9, 2016 (edited) Has this topic been solved? I'm experiencing the same behavior with btsync 2.3.8 on my MacBook Pro.... Edited August 9, 2016 by norbert78 Quote Link to comment Share on other sites More sharing options...
RomanZ Posted August 10, 2016 Report Share Posted August 10, 2016 @norbert78 Yes. There was an issue in NIC configuration: Sync did not manage to bind to network interface. Quote Link to comment Share on other sites More sharing options...
rousern7 Posted September 12, 2016 Report Share Posted September 12, 2016 @RomanZ The same problem. So how to resolve it? what is the NIC configuration? ( I use Btsync 2.3.8, MacOS 10.9.5). Thanks! Quote Link to comment Share on other sites More sharing options...
RomanZ Posted September 12, 2016 Report Share Posted September 12, 2016 @rousern7 For norbert78 that was an issue with configuring his adapter. Nothing we can deal with. Unfortunately, he did not respond how did he manage to solve the issue. for mfresco the issue was that the name of his adapter was not the standard one "en0, en1 ..." for Mac, but "bridge0" instead. Could you please share your ifconfig output? Quote Link to comment Share on other sites More sharing options...
rousern7 Posted September 12, 2016 Report Share Posted September 12, 2016 @RomanZ Thanks for you instant response! I am wondering whether this is caused by the firewall at my work place, since it is normal when I bring my laptop back home where two computers are under the same LAN. Attached is my ifconfig output. Thanks! ifconfig.txt Quote Link to comment Share on other sites More sharing options...
RomanZ Posted September 19, 2016 Report Share Posted September 19, 2016 @rousern7 Indeed, this is due to fact that you've got interfaces linked in bridge. As a quick solution, you may unlink interfaces. We'll check how this can be fixed in code, although fix won't be in closest releases. Quote Link to comment Share on other sites More sharing options...
lukors Posted June 25, 2017 Report Share Posted June 25, 2017 I also have this issue. It happens sometimes when I start up my computer and Sync automatically launches with it. It works again after restarting the application. Here are two things I think might cause the issue: My computer does not get internet access until maybe 5-10 seconds after logging in. I don't know why really, maybe it takes a bit for the switch and/or router to assign me an address? I don't know a lot about networks. I'm using NetLimiter to throttle my connection. Quote Link to comment Share on other sites More sharing options...
Helen Posted June 26, 2017 Report Share Posted June 26, 2017 yes, apparently, networks interface gets up after Sync. What sync version you have an what's your computer? Quote Link to comment Share on other sites More sharing options...
lukors Posted June 26, 2017 Report Share Posted June 26, 2017 Oops, sorry for not including that information from the start. I have version 2.4.5 (903) I'm on Windows 10 Quote Link to comment Share on other sites More sharing options...
Helen Posted June 27, 2017 Report Share Posted June 27, 2017 Can you update to the latest? 2.5.4 for today? How's the PC connected to the network? Quote Link to comment Share on other sites More sharing options...
lukors Posted June 27, 2017 Report Share Posted June 27, 2017 Woah, I guess I have to report another bug then, which is that it never told me about this update, even though I have it set to "Always check for updates to this version". I'm connected like this, if that's what you mean: My PC --- Switch --- Modem router --- Internet It's a wired connection all the way. I have now updated to 2.5.4, I'll let you know if I keep having the issue. Quote Link to comment Share on other sites More sharing options...
Helen Posted June 27, 2017 Report Share Posted June 27, 2017 Woah, no need to report another bug, as 2.5.4 was not pushed to autoupdate. I think it's mentioned here : yes, please keep an eye on this, If the problem remains send the debug logs from this windows to support (here's instruction) together with ipconfig output. Thanks. Quote Link to comment Share on other sites More sharing options...
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