AnnHashaway Posted May 23, 2016 Report Share Posted May 23, 2016 I am running sync on a number of boxes (Ubuntu 14.04), all with the exact same configuration, which you can see here - Recently on one of my laptops, it is asking for a new identity when I visit the webGUI. If I do, it creates a new identity in the storage_path folder where the original .SyncUser is. Is there any way to specify to use the current .SyncUser folder that is in the storage_path folder, rather than try and create a new one? Quote Link to comment Share on other sites More sharing options...
Remirus Posted May 23, 2016 Report Share Posted May 23, 2016 AnnHashaway, unfortunately there is no way to specify .syncuser folder. I think it happens because Sync couldn't save settings about identity when you closed Sync. Do you use SIGKILL or SIGTERM signal? It's better to use SIGTERM signal so Sync can save settings before shutting down. SIGTERM signal used by default if you use this command: killall process_name But you can do that manually: ps aux |grep btsync to get btsync PID and use this command to shutdown Sync correctly: kill -15 PID Check if Sync ask you about identity name after you close it correctly. Quote Link to comment Share on other sites More sharing options...
AnnHashaway Posted May 23, 2016 Author Report Share Posted May 23, 2016 @Remirus , no it did not load the correct profile after shutting it down correctly. It always creates a new user folder in the storage_path folder. Quote Link to comment Share on other sites More sharing options...
Remirus Posted May 31, 2016 Report Share Posted May 31, 2016 AnnHashaway, unfortunately I couldn't reproduce it. I've invited you to upload logs from your peer. And we can continue to discuss your case in the support system. Quote Link to comment Share on other sites More sharing options...
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