Dan203 Posted June 20, 2016 Report Share Posted June 20, 2016 There is a file called ShellExtIO.log in the BTS appdata folder that is growing out of control and I'm not able to delete it. Right now it's 5.8GB and continuing to grow at a steady pace. My SSD is almost out of room and it's causing my PC to become unstable. Is there some way to turn that logging off and delete that file? Quote Link to comment Share on other sites More sharing options...
Helen Posted June 21, 2016 Report Share Posted June 21, 2016 it was already reported, here and it's being fixed now. Quote Link to comment Share on other sites More sharing options...
Dan203 Posted June 21, 2016 Author Report Share Posted June 21, 2016 I saw that thread, but in my case I don't want to uninstall BTS I just want to get rid of this MASSIVE file. It's almost 6GB and is the single largest file on my entire SSD. It's taking up nearly 5% of the total space on the drive and windows will not allow me to delete it. Quote Link to comment Share on other sites More sharing options...
Helen Posted June 27, 2016 Report Share Posted June 27, 2016 You can still do the steps by Roman to delete ShellExtIO.log: Stop Sync, and open elevated Command Prompt (run as admin) and then 1) Unregister dlls from ProgramData, as Roman advises. Stop Windows explorer, via Task manager. 2) in Command Prompt go to %appdata%\BitTorrent Sync and delete the logs. Start explorer. 3) don't forget to register the dlls back with command 'regsvr23 Name.dll" See screenshot Hope it helps. Quote Link to comment Share on other sites More sharing options...
robbie13 Posted September 2, 2016 Report Share Posted September 2, 2016 Hello, my shellextio also grew to 6 GB. I had to do according to RomanZ's post in the other topic mentioned here. After restarting explorer.exe process, I could not delete the file, I kept getting errors that the file is used by other programs ( firefox, chrome, etc... ). After closing most of the programs, I could finally delete it. Quote Link to comment Share on other sites More sharing options...
Angristan Posted December 12, 2016 Report Share Posted December 12, 2016 It's been months since I installed BitTorrent Sync and I still have this file written every minute. All of your proposed solutions above don't work. Please provide a real solution to delete permanently this file. Quote Link to comment Share on other sites More sharing options...
Helen Posted December 14, 2016 Report Share Posted December 14, 2016 Are you using BitTorrent Sync ? We have released Resilio Sync a few month ago. So you can uninstall BitTorrent Sync. And why exactly it does not work? which step of the suggested solution fails? Quote Link to comment Share on other sites More sharing options...
Angristan Posted December 14, 2016 Report Share Posted December 14, 2016 Quote It's been months since I installed BitTorrent Sync I can't delete the file, no matter what I do, even in safe mode (I'm on W10) Quote Link to comment Share on other sites More sharing options...
Helen Posted December 15, 2016 Report Share Posted December 15, 2016 you mean you still get error that it's being used? Then it's not yet unregistered. Quote Link to comment Share on other sites More sharing options...
Angristan Posted December 29, 2016 Report Share Posted December 29, 2016 Yes, there are 1.5 million lines, and as it's always beeing written, I can't delete it (example : https://ghostbin.com/paste/esnd7) Quote Link to comment Share on other sites More sharing options...
Helen Posted December 30, 2016 Report Share Posted December 30, 2016 Please unregister the dlls! Unregister those from ProgramFiles and those from APpData. Quote Link to comment Share on other sites More sharing options...
Angristan Posted January 2, 2017 Report Share Posted January 2, 2017 I only have ShellExtIO.log in %appdata%\BitTorrent, and I don't have a ProgramData folder Quote Link to comment Share on other sites More sharing options...
Helen Posted January 3, 2017 Report Share Posted January 3, 2017 how comes you don't have ProgramData folder? I think each Windows machine has that (C:\ProgramData). Check registry, delete everything BitTorrent Sync related from HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers HKEY_CURRENT_USER\Software\BitTorrent Sync HKEY_LOCAL_MACHINE\SOFTWARE\BitTorrent Sync Quote Link to comment Share on other sites More sharing options...
Angristan Posted January 5, 2017 Report Share Posted January 5, 2017 Oh yes I have one sorry. I don't have any of these tough HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiersHKEY_CURRENT_USER\Software\BitTorrent SyncHKEY_LOCAL_MACHINE\SOFTWARE\BitTorrent Sync Quote Link to comment Share on other sites More sharing options...
Helen Posted January 6, 2017 Report Share Posted January 6, 2017 15 hours ago, Angristan said: Oh yes I have one sorry. And have you unregistered those dlls? reboot your PC after that. Quote Link to comment Share on other sites More sharing options...
FrozenGamer Posted November 2, 2017 Report Share Posted November 2, 2017 I have 2.5.9 and i had a 10gb log, i simply did a shift delete and it deleted it from windows explorer. Not sure if it will come back. Didn't need to do any of the things listed above, also the file was just a day old so it was/is still being used. Quote Link to comment Share on other sites More sharing options...
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