Bananabob Posted July 2, 2016 Report Share Posted July 2, 2016 I am running sync 2.3.8 on the server and using sync on an Android with Marshmallow. I am syncing files to external storage. Everything works fine until I use the "EXIT" option on the hamburger menu. When I restart sync it gives me the message Database Errror on the files I am syncing. If I sync the file to the tablets internal storage there is no problem. Is this a known bug or am I doing something wrong? Quote Link to comment Share on other sites More sharing options...
Helen Posted July 7, 2016 Report Share Posted July 7, 2016 It is not a known bug. Try a test: as far as I know you put SD:// as default folder location. So the path to the folder converts to SD:///foldername (see triple slash). I suspect this might be causing the problem. Try disabling Simple mode and change folder location via folder picker. Well, and check SD card for integrity. If everything seems ok and that test doesn't make any difference, please send the logs from the phone to support. via "Contact support" option. Quote Link to comment Share on other sites More sharing options...
Bananabob Posted July 9, 2016 Author Report Share Posted July 9, 2016 I have a found a much easier way to fix this - Just reboot the tablet. Do you still need the logs - and where would I find them? Quote Link to comment Share on other sites More sharing options...
Helen Posted July 11, 2016 Report Share Posted July 11, 2016 then please do check your SD card. No, don't bother sending logs then. But if the problem is persistent, we'd love to look at logs. thanks! Marking the topic as solved so far. Quote Link to comment Share on other sites More sharing options...
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